Emotional chatbots and the elements that reduce the uncanniness

The uncaninnes of the user while is using chatbots depends on various factors as the arti cial intelligence or the emotions expressed during the conversation. With three chatbots designed to have different elements that can affect the comfort of the user and determine a personality, this research ch...

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Detalhes bibliográficos
Autor: Orive Jimenez, Sara
Formato: tesis de maestría
Fecha de publicación:2021
País:España
Recursos:Universitat Oberta de Catalunya (UOC)
Repositorio:O2, repositorio institucional de la UOC
OAI Identifier:oai:openaccess.uoc.edu:10609/128826
Acesso em linha:http://hdl.handle.net/10609/128826
Access Level:acceso abierto
Palavra-chave:chatbot
affective computing
emotional chatbots
computación afectiva
chatbots emocionales
informàtica afectiva
chatbots emocionals
Computer software -- Development -- TFM
Programari -- Desenvolupament -- TFM
Software -- Desarrollo -- TFM
Descrição
Resumo:The uncaninnes of the user while is using chatbots depends on various factors as the arti cial intelligence or the emotions expressed during the conversation. With three chatbots designed to have different elements that can affect the comfort of the user and determine a personality, this research checks the hypothesis that the user expectations will affect the uncaninnes felt during the interaction.