Clients Management in difficult situations
The relationship with our users is one of the fundamental processes that contribute to the success and strengthening of business; in daily interaction, it is normal to find some situations that get out of control, scenarios that can produce strong controversy and anger in customers. Proper and timel...
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| Formato: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2015 |
| País: | Perú |
| Recursos: | Universidad César Vallejo |
| Repositorio: | Revistas - Universidad César Vallejo |
| Idioma: | español |
| OAI Identifier: | oai:oai.revistas.ucv.edu.pe:article/738 |
| Acesso em linha: | http://revistas.ucv.edu.pe/index.php/ucv-hacer/article/view/738 |
| Access Level: | acceso abierto |
| Palavra-chave: | Clientes Relación con usuarios Customers Relationship with users |
| Resumo: | The relationship with our users is one of the fundamental processes that contribute to the success and strengthening of business; in daily interaction, it is normal to find some situations that get out of control, scenarios that can produce strong controversy and anger in customers. Proper and timely management of these conditions can radically mark our relationships with customers and therefore the development of enterprises. |
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