Volunteering attitude, mental well-being, and loyalty for the non-profit religious organization of volunteer tourism

The present research aimed to explore volunteer travelers’ loyalty formation for the non-profit religious organization of volunteer tourism by considering the gender influence. A quantitative process along with a survey method was utilized to attain the research purpose. Our empirical results showed...

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Bibliographic Details
Authors: Han, Heesup, Ariza Montes, José Antonio, Tirado Valencia, Pilar, Lee, Soyeun
Format: article
Publication Date:2020
Country:España
Institution:Universidad Loyola Andalucía
Repository:Brújula
OAI Identifier:oai:repositorio.uloyola.es:20.500.12412/4175
Online Access:https://hdl.handle.net/20.500.12412/4175
Access Level:Open access
Keyword:Non-profit religious organization
Volunteers
Mental well-being
Gender
Attitude
Loyalty
Description
Summary:The present research aimed to explore volunteer travelers’ loyalty formation for the non-profit religious organization of volunteer tourism by considering the gender influence. A quantitative process along with a survey method was utilized to attain the research purpose. Our empirical results showed that awareness of the need, performance of the organization, attitude, and the mental well-being were critical contributors to increasing loyalty. Attitude and mental well-being were vital mediators. The performance of the non-profit religious organization included a comparative importance in building loyalty. In addition, gender moderated the effect of awareness of the need and performance of the organization on the travelers’ attitudes toward it. As very little is known about volunteer tourists’ behaviors, the current study satisfactorily provides an apparent comprehension regarding how their loyalty for the non-profit religious organization is generated and what factors drive this loyalty.