The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
Purpose This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. Design/Methodology The analys
| Autores: | , , , , |
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| Tipo de documento: | artigo |
| Estado: | Versión aceptada para publicación |
| Data de publicação: | 2023 |
| País: | Colombia |
| Recursos: | Colegio de Estudios Superiores de Administración |
| Repositório: | Repositorio CESA |
| Idioma: | inglês |
| OAI Identifier: | oai:repository.cesa.edu.co:10726/5522 |
| Acesso em linha: | http://hdl.handle.net/10726/5522 https://doi.org/10.1371/journal.pone.0284752 |
| Access Level: | Acceso aberto |
| Palavra-chave: | Organizational citizenship behavior Emotional intelligence Leadership Transactional leadership Transformational leadership |
| Resumo: | Purpose This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. Design/Methodology The analys |
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