Unlocking organizational change: servant leadership, change resistance and the mediating role of emotional intelligence
This paper aims to elucidate the efficacy of supervisor servant leadership as a strategic tool for preparing employees for organizational change and adeptly guiding them through the transformation process. Specifically, the study investigates how such leaders cultivate emotional intelligence among e...
| Authors: | , , , |
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| Format: | article |
| Publication Date: | 2025 |
| Country: | España |
| Institution: | Universidad de Castilla-La Mancha |
| Repository: | RUIdeRA. Repositorio Institucional de la UCLM |
| OAI Identifier: | oai:ruidera.uclm.es:10578/43014 |
| Online Access: | https://doi.org/10.1108/MD-04-2024-0874 https://hdl.handle.net/10578/43014 |
| Access Level: | Open access |
| Keyword: | Change resistance Emotional intelligence Hospitality industry Organizational change Servant leadership |
| Summary: | This paper aims to elucidate the efficacy of supervisor servant leadership as a strategic tool for preparing employees for organizational change and adeptly guiding them through the transformation process. Specifically, the study investigates how such leaders cultivate emotional intelligence among employees, bolstering their capacity to cope with, and resiliently resist, change. |
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