Advertising and social inclusion: consumer perception and influence on purchase intention

The objective of this study was to analyse consumers' perception and attitude towards advertising based on inclusive messages. Four dimensions were observed that show the perception of consumers as to the motives underlying these campaigns on the part of brands, the persuasion capacity of these...

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Bibliographic Details
Authors: Simões, Elsa, Gomes de Sousa, Joana, Fonseca, Manuel José, Ribeiro Cardoso, Paulo
Format: article
Status:Published version
Publication Date:2023
Country:Brasil
Institution:Escola Superior de Propaganda e Marketing (ESPM)
Repository:Comunicação, Mídia e Consumo (Online)
Language:Portuguese
OAI Identifier:oai:ojs.revistacmc.espm.br:article/2833
Online Access:https://revistacmc.espm.br/revistacmc/article/view/2833
Access Level:Open access
Keyword:advertising
inclusion
attitude
persuasion
purchase intention
publicidade
inclusão
atitude
persuasão
intenção de compra
Description
Summary:The objective of this study was to analyse consumers' perception and attitude towards advertising based on inclusive messages. Four dimensions were observed that show the perception of consumers as to the motives underlying these campaigns on the part of brands, the persuasion capacity of these messages and the purchase intention that may result from this process. The study was contextualized in Portugal and focused on the perception of the Dove brand campaign for “Body Love” lotions by male and female respondents in the 18-25, 26-35 and 36-41 age groups.