Emotions, subjectivity, and supposed resistances to organizational change

Many of the texts in change management literature approach the theme almost exclusively in a planning perspective, trying to find answers on issues as: how to make an organization being successful in its strategy for intentional change, promoting a cohesion of efforts and eliminati...

Descripción completa

Detalles Bibliográficos
Autores: Silva, José Roberto Gomes da, Vergara, Sylvia Constant
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2003
País:Brasil
Institución:Fundação Getulio Vargas (FGV)
Repositorio:Revista de Administração de Empresas
Idioma:portugués
OAI Identifier:oai:ojs.periodicos.fgv.br:article/37420
Acceso en línea:https://periodicos.fgv.br/rae/article/view/37420
Access Level:acceso abierto
Palabra clave:Organizational change
resistances
subjectivity
sensemaking
emotions
Mudança organizacional
resistências
subjetivação
construção de significado
sentimentos
Descripción
Sumario:Many of the texts in change management literature approach the theme almost exclusively in a planning perspective, trying to find answers on issues as: how to make an organization being successful in its strategy for intentional change, promoting a cohesion of efforts and eliminating the supposed human resistances? Little attention has been dedicated, however, to individuals’ emotions, to the sense they attribute toorganizational change, and to their chances to become subjects in such context. This research, accomplished in five organizations in Rio deJaneiro, has the objective of trying to fill this kind of lack, by means of 75 interviews with employees that have participated in great changes facedby those organizations. The results point to the fragility of some of the myths about the concept of resistance, and suggest the possibility to turnorganizational change less traumatic for individuals, by means of the opportunities they find to constitute themselves as subjects and to makesense of their performance in the new context.