Explicit mediation and information seeking behavior in university libraries

Objective: This paper addresses the possible influence of information mediation on the Information seeking behavior in university library. The process of mediating information, especially explicit mediation, can facilitate the collaboration in the approach of the library with the academic community...

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Detalhes bibliográficos
Autores: Silva, Sueli Alves, Cavalcante, Luciane de Fátima Beckman
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2019
País:Brasil
Recursos:Universidade Federal de Santa Catarina (UFSC)
Repositório:Encontros Bibli
Idioma:português
OAI Identifier:oai:periodicos.ufsc.br:article/57963
Acesso em linha:https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2019.e57963
Access Level:Acceso aberto
Palavra-chave:Mediação da informação
Mediação explícita da informação
Comportamento informacional
Comportamento de busca da informação
Biblioteca universitária
Information mediation
Explicit information mediation
Information behavior
Information seeking behavior
Library university
Descrição
Resumo:Objective: This paper addresses the possible influence of information mediation on the Information seeking behavior in university library. The process of mediating information, especially explicit mediation, can facilitate the collaboration in the approach of the library with the academic community for the appropriation of the information by the practices of the mediators. In this sense, the general objective of this article is to analyze in library universities explicit mediating actions that can aid in information seeking behavior. Hence, it was used and exploratory, descriptive and qualitative research with bibliographic procedures, and by collecting data from a semi-structured interview with eleven librarians from State University Julio Mesquita Filho (UNESP), campus Marilia and Rio Claro.Methods: The data were analyzed using the Content Analysis method, through the application of the Categorical Analysis (CA) technique.Results: The results showed that the librarians interviewed do not know the explicit mediation in theory, but they used it in practice in their daily life. It was also possible to verify that, in the view of the interviewees, the training and orientation offered to the users facilitates the entrance, permanence and autonomy of them in the library in addition to considering relevant the role of the librarian in the development of information seeking behavior.Conclusions: It was concluded that, in the context of university libraries, librarians, among the activities developed, act as mediators, and, in their actions of explicit mediation, they can contribute to the development of information seeking behavior in the researched environment.