Approaches that Affect Consumer-Based Brand Equity

Current studies on factors affecting the dimensions of consumer-based brand equity have been dispersed, applicable to specific contexts and not systematized in the literature. So, the purpose of this paper is to identify and categorize factors that create, increase or decrease each of the consumer-b...

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Detalhes bibliográficos
Autores: Oliveira, Denise Santos de, Caetano, Mauro, Coelho, Ricardo Limongi França
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2017
País:Brasil
Recursos:Universidade Nove de Julho (UNINOVE)
Repositorio:REMark - Revista Brasileira de Marketing
Idioma:portugués
inglés
OAI Identifier:oai:https://periodicos.uninove.br:article/14225
Acesso em linha:https://periodicos.uninove.br/remark/article/view/14225
Access Level:acceso abierto
Palavra-chave:Brand Equity; Brand Associations; Brand Awareness; Perceived Quality; Brand Loyalty; Brand Management.
Descrição
Resumo:Current studies on factors affecting the dimensions of consumer-based brand equity have been dispersed, applicable to specific contexts and not systematized in the literature. So, the purpose of this paper is to identify and categorize factors that create, increase or decrease each of the consumer-based brand equity dimensions: brand associations, brand awareness, perceived quality and brand loyalty. The extensive analysis of literature shows that there are significant differences between factors affecting each of the brand equity dimensions. Factors that positively affect one dimension cannot have the same effect on another. Moreover, it notes that the effect of such factors is variations when analyzed in different sectors and economic contexts. The main contribution of this research lies in the fact that it provides a research panorama already conducted on factors affecting the dimensions of consumer-based brand equity, indicating a potential for development of future studies. This research also enriches the literature categorizing the factors identified in the literature in four sets that allow the future targeting studies.