Endomarketing, organizational culture and satisfaction at work: a study in professional advice from Mato Grosso (Brazil)

The present study aims to analyze whether internal marketing positively influences the perceptions of organizational culture and job satisfaction in professional councils in the state of Mato Grosso. To this end, a quantitative survey was carried out, using an electronic questionnaire made available...

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Detalhes bibliográficos
Autores: Caldas, Eduardo José de Santana, Trigueiro, Francisco Mirialdo Chaves, Thiago, Fernando
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2022
País:Brasil
Recursos:Pontifícia Universidade Católica de São Paulo (PUC-SP)
Repositorio:Revista de Carreiras e Pessoas
Idioma:portugués
OAI Identifier:oai:ojs.pkp.sfu.ca:article/51114
Acesso em linha:https://revistas.pucsp.br/index.php/ReCaPe/article/view/51114
Access Level:acceso abierto
Palavra-chave:Endomarketing
Satisfação no trabalho
Cultura organizacional
Internal marketing
Job satisfaction
Organizational culture
Satisfacción laboral
Cultura de la organización
Descrição
Resumo:The present study aims to analyze whether internal marketing positively influences the perceptions of organizational culture and job satisfaction in professional councils in the state of Mato Grosso. To this end, a quantitative survey was carried out, using an electronic questionnaire made available by Google Forms, which was answered by 52 employees, with the sample being 38% men and 62% women. The main results show that internal marketing practices can influence job satisfaction and employees' perceptions about organizational culture.