Unveiling Online Impulsive Buying on E-Commerce Platforms During Ramadan: The Role of Informativeness, Trust, Attitudinal Loyalty, and Self- Control
The swift expansion of e-commerce in Indonesia has altered consumer behavior, particularly given the prominence of platforms like Shopee and Tokopedia. This study seeks to examine the correlation between the online shopping experience, attitudinal loyalty, and impulsive buying habits during...
| Autores: | , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2025 |
| País: | Perú |
| Institución: | Pontificia Universidad Católica del Perú |
| Repositorio: | Revistas - Pontificia Universidad Católica del Perú |
| Idioma: | inglés |
| OAI Identifier: | oai:ojs.pkp.sfu.ca:article/31453 |
| Acceso en línea: | http://revistas.pucp.edu.pe/index.php/360gestion/article/view/31453 |
| Access Level: | acceso abierto |
| Palabra clave: | Online shopping experience Attitudinal loyalty Impulsive buying Informativeness Trust Experiencia de compra en línea Lealtad actitudinal Compra impulsiva Informatividad Confianza |
| Sumario: | The swift expansion of e-commerce in Indonesia has altered consumer behavior, particularly given the prominence of platforms like Shopee and Tokopedia. This study seeks to examine the correlation between the online shopping experience, attitudinal loyalty, and impulsive buying habits during Ramadan. We employed a quantitative methodology to investigate the impact of informativeness and trust as functional and psychological elements of the online buying experience. Data were gathered from Shopee and Tokopedia users in Jakarta during Ramadan in 2025. The analysis reveals that factors such as informativeness and trust have a positive impact on online impulsive buying, with attitudinal loyalty acting as a mediating variable and self-control serving as an adverse moderating factor. Enhancing informativeness and trust can elevate loyalty and impulsive buying, while self-control diminishes the propensity for such behavior. |
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