Workplace bullying and presenteeism in the cruise industry: Evaluating the effect of social support

A cruise ship constitutes a unique research laboratory for the study of workplace bullying and presenteeism because of its manifestation of the phenomena and situations that traditionally characterize total institutions. This study analyzes the role of workplace bullying as a potential risk factor f...

Descripción completa

Detalles Bibliográficos
Autores: Ariza Montes, José Antonio, Arjona Fuentes, Juan M., Radic, Aleksandar, Han, Heesup, Law, Rob
Tipo de recurso: artículo
Fecha de publicación:2021
País:España
Institución:Universidad Loyola Andalucía
Repositorio:Brújula
OAI Identifier:oai:repositorio.uloyola.es:20.500.12412/6331
Acceso en línea:https://hdl.handle.net/20.500.12412/6331
Access Level:acceso abierto
Palabra clave:Workplace bullying
presenteeism
Cruise tourism
Descripción
Sumario:A cruise ship constitutes a unique research laboratory for the study of workplace bullying and presenteeism because of its manifestation of the phenomena and situations that traditionally characterize total institutions. This study analyzes the role of workplace bullying as a potential risk factor for presenteeism in the workplace and the moderating role of social support. Results confirmed that work-related bullying is positively connected to the phenomenon of presenteeism, whereas person-related bullying is negatively related. The findings also confirmed the role of social support, specifically supervisor support, as a moderating agent of this relationship. The supporting details are further elaborated, and the main implications for the future of the cruise industry are presented. The findings can facilitate cruise line companies in designing prevention plans and implementing welltargeted anti-bullying policies according to the type of workplace bullying experienced by workers that can substantially improve their effectiveness. Este documento es la versión original enviada a la revista para su consideración.