Requirements for User Experience Management - A Tertiary Study

Today’s users expect to be able to interact with the products they own without much effort and also want to be excited about them. The development of a positive user experience must therefore be managed. We understand management in general as a combination of a goal, a strategy, and resources. When...

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Detalhes bibliográficos
Autores: Hinderks, Andreas, Domínguez Mayo, Francisco José, Escalona Cuaresma, María José, Thomaschewski, Jörg
Formato: artículo
Estado:Versión aceptada para publicación
Fecha de publicación:2024
País:España
Recursos:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:idus.us.es:11441/168587
Acesso em linha:https://hdl.handle.net/11441/168587
https://doi.org/10.9781/ijimai.2024.01.004
Access Level:acceso abierto
Palavra-chave:Agile Methods
Tertiary Study
User Experience
UX Management
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spelling Requirements for User Experience Management - A Tertiary StudyHinderks, AndreasDomínguez Mayo, Francisco JoséEscalona Cuaresma, María JoséThomaschewski, JörgAgile MethodsTertiary StudyUser ExperienceUX ManagementToday’s users expect to be able to interact with the products they own without much effort and also want to be excited about them. The development of a positive user experience must therefore be managed. We understand management in general as a combination of a goal, a strategy, and resources. When applied to UX, user experience management consists of a UX goal, a UX strategy, and UX resources. We conducted a tertiary study and examined the current state of existing literature regarding possible requirements. We want to figure out, what requirements can be derived from the literature reviews with the focus on UX and agile development. In total, we were able to identify and analyse 16 studies. After analysing the studies in detail, we identified different requirements for UX management. In summary, we identified 13 requirements. The most frequently mentioned requirements were prototypes and UX/usability evaluation. Communication between UX professionals and developers was identified as a major improvement in the software development process. In summary, we were able to identify requirements for UX management of People/Social, Technology/Artifacts, and Process/Practice. However, we could not identify requirements for UX management that enabled the development and achievement of a UX goal.IMAI SolutionsLenguajes y Sistemas Informáticos2024info:eu-repo/semantics/articleinfo:eu-repo/semantics/acceptedVersionapplication/pdfapplication/pdfhttps://hdl.handle.net/11441/168587https://doi.org/10.9781/ijimai.2024.01.004reponame:idUS. Depósito de Investigación de la Universidad de Sevillainstname:Universidad de Sevilla (US)InglésInternational Journal of Interactive Multimedia and Artificial Intelligence, 8 (6), 160-167.https://www.ijimai.org/journal/bibcite/reference/3409info:eu-repo/semantics/openAccessoai:idus.us.es:11441/1685872026-06-17T12:51:07Z
dc.title.none.fl_str_mv Requirements for User Experience Management - A Tertiary Study
title Requirements for User Experience Management - A Tertiary Study
spellingShingle Requirements for User Experience Management - A Tertiary Study
Hinderks, Andreas
Agile Methods
Tertiary Study
User Experience
UX Management
title_short Requirements for User Experience Management - A Tertiary Study
title_full Requirements for User Experience Management - A Tertiary Study
title_fullStr Requirements for User Experience Management - A Tertiary Study
title_full_unstemmed Requirements for User Experience Management - A Tertiary Study
title_sort Requirements for User Experience Management - A Tertiary Study
dc.creator.none.fl_str_mv Hinderks, Andreas
Domínguez Mayo, Francisco José
Escalona Cuaresma, María José
Thomaschewski, Jörg
author Hinderks, Andreas
author_facet Hinderks, Andreas
Domínguez Mayo, Francisco José
Escalona Cuaresma, María José
Thomaschewski, Jörg
author_role author
author2 Domínguez Mayo, Francisco José
Escalona Cuaresma, María José
Thomaschewski, Jörg
author2_role author
author
author
dc.contributor.none.fl_str_mv Lenguajes y Sistemas Informáticos
dc.subject.none.fl_str_mv Agile Methods
Tertiary Study
User Experience
UX Management
topic Agile Methods
Tertiary Study
User Experience
UX Management
description Today’s users expect to be able to interact with the products they own without much effort and also want to be excited about them. The development of a positive user experience must therefore be managed. We understand management in general as a combination of a goal, a strategy, and resources. When applied to UX, user experience management consists of a UX goal, a UX strategy, and UX resources. We conducted a tertiary study and examined the current state of existing literature regarding possible requirements. We want to figure out, what requirements can be derived from the literature reviews with the focus on UX and agile development. In total, we were able to identify and analyse 16 studies. After analysing the studies in detail, we identified different requirements for UX management. In summary, we identified 13 requirements. The most frequently mentioned requirements were prototypes and UX/usability evaluation. Communication between UX professionals and developers was identified as a major improvement in the software development process. In summary, we were able to identify requirements for UX management of People/Social, Technology/Artifacts, and Process/Practice. However, we could not identify requirements for UX management that enabled the development and achievement of a UX goal.
publishDate 2024
dc.date.none.fl_str_mv 2024
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/acceptedVersion
format article
status_str acceptedVersion
dc.identifier.none.fl_str_mv https://hdl.handle.net/11441/168587
https://doi.org/10.9781/ijimai.2024.01.004
url https://hdl.handle.net/11441/168587
https://doi.org/10.9781/ijimai.2024.01.004
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv International Journal of Interactive Multimedia and Artificial Intelligence, 8 (6), 160-167.
https://www.ijimai.org/journal/bibcite/reference/3409
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv IMAI Solutions
publisher.none.fl_str_mv IMAI Solutions
dc.source.none.fl_str_mv reponame:idUS. Depósito de Investigación de la Universidad de Sevilla
instname:Universidad de Sevilla (US)
instname_str Universidad de Sevilla (US)
reponame_str idUS. Depósito de Investigación de la Universidad de Sevilla
collection idUS. Depósito de Investigación de la Universidad de Sevilla
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15,198674

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