ICT-based public policies and depopulation in hollowed-out Spain: A survey analysis on the digital divide and citizen satisfaction

Drawing on the findings of a survey administered to 514 inhabitants of the so-called hollowed-out Spain (la España vaciada, referring to the country’s depopulated regions), this study provides a basis for assessing the effectiveness and impact of ICT-based public policies. The study facilitates so-c...

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Bibliographic Details
Authors: Pontones Rosa, Carolina, Pérez Morote, Rosario, Santos Peñalver, Jesús Fernando
Format: article
Publication Date:2021
Country:España
Institution:Universidad de Castilla-La Mancha
Repository:RUIdeRA. Repositorio Institucional de la UCLM
OAI Identifier:oai:ruidera.uclm.es:10578/32133
Online Access:https://hdl.handle.net/10578/32133
Access Level:Open access
Keyword:Depopulation
Rurality
Digital divide
ICT
Internet access
Internet use
Citizen satisfaction
Survey
ICT-based public policy
Description
Summary:Drawing on the findings of a survey administered to 514 inhabitants of the so-called hollowed-out Spain (la España vaciada, referring to the country’s depopulated regions), this study provides a basis for assessing the effectiveness and impact of ICT-based public policies. The study facilitates so-called Rural Proofing, identifying the weaknesses on which the administration can focus to improve living conditions and so prevent the exodus from rural areas. The existence of a digital divide was corroborated, as was the presence of different population profiles related to satisfaction with ICT development. Digital inclusion is not guaranteed across all groups of population, while greater use of ICT is not associated with greater satisfaction. Furthermore, the levels of access, use and satisfaction with ICT development alone do not appear to be sufficient to deter depopulation.