Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic

Nursing home workers have been exposed to great physical and mental burdens during the COVID-19 pandemic. Although this has generated high levels of exhaustion, it may also have contributed to feelings of professional satisfaction. The objective of this study was to explore the levels of satisfactio...

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Detalhes bibliográficos
Autores: Blanco-Donoso, Luis Manuel, Moreno-Jiménez, Jennifer, Gallego-Alberto, Laura, Amutio Careaga, Alberto, Moreno-Jiménez, Bernardo, Garrosa, Eva
Tipo de documento: artigo
Data de publicação:2021
País:España
Recursos:Universidad del País Vasco
Repositório:Addi. Archivo Digital para la Docencia y la Investigación
OAI Identifier:oai:addi.ehu.eus:10810/54614
Acesso em linha:http://hdl.handle.net/10810/54614
Access Level:Acceso aberto
Palavra-chave:COVID-19
emotional exhaustion
fear of contagion
nursing homes
professional satisfaction
social support at work
practice environment
satisfaction
burnout
stress
assistants
support
model
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repository_id_str
spelling Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemicBlanco-Donoso, Luis ManuelMoreno-Jiménez, JenniferGallego-Alberto, LauraAmutio Careaga, AlbertoMoreno-Jiménez, BernardoGarrosa, EvaCOVID-19emotional exhaustionfear of contagionnursing homesprofessional satisfactionsocial support at workpractice environmentsatisfactionburnoutstressassistantssupportmodelNursing home workers have been exposed to great physical and mental burdens during the COVID-19 pandemic. Although this has generated high levels of exhaustion, it may also have contributed to feelings of professional satisfaction. The objective of this study was to explore the levels of satisfaction among nursing home workers during the COVID-19 pandemic, as well as the role of job demands, resources and emotional experiences in explaining their levels of satisfaction. This cross-sectional study was conducted in Spain between March and May 2020. Three hundred and thirty-five nursing home workers participated. A quantitative analysis was conducted, as was a content analysis of the responses to an open-ended question about the respondents' perceptions of job demands and resources during the crisis. The results showed that workers had very high levels of satisfaction. Social pressure from work, contact with death and suffering, and emotional exhaustion were negatively associated with satisfaction. Moreover, under conditions of extensive contact with suffering people and great fear of contagion, social support at work was shown to promote professional satisfaction. In conclusion, nursing home workers in Spain experienced high rates of satisfaction during the COVID-19 crisis despite the high job demands, lack of job resources, fear of contagion and exhaustion. The main practical implication of this study is the importance of ensuring optimal working conditions in the nursing home sector in order to guarantee professional satisfaction, prevent burnout, reduce turnover and promote post-crisis resilience.This work was supported by I+D+I National Project of Ministerio de Ciencia e Innovacion (PID2019--106368GB--I00) AEI/10.13039/501100011033.Wiley202120212022info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10810/54614reponame:Addi. Archivo Digital para la Docencia y la Investigacióninstname:Universidad del País VascoInglésinfo:eu-repo/grantAgreement/MICINN/PID2019--106368GB--I00/https://onlinelibrary.wiley.com/doi/10.1111/hsc.13422info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by-nc-nd/3.0/es/.© 2021 The Authors. Health and Social Care in the Community published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non-commercial and no modifications or adaptations are madeAtribución-NoComercial-SinDerivadas 3.0 Españaoai:addi.ehu.eus:10810/546142026-06-18T09:23:17Z
dc.title.none.fl_str_mv Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic
title Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic
spellingShingle Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic
Blanco-Donoso, Luis Manuel
COVID-19
emotional exhaustion
fear of contagion
nursing homes
professional satisfaction
social support at work
practice environment
satisfaction
burnout
stress
assistants
support
model
title_short Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic
title_full Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic
title_fullStr Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic
title_full_unstemmed Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic
title_sort Satisfied as professionals, but also exhausted and worried!!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic
dc.creator.none.fl_str_mv Blanco-Donoso, Luis Manuel
Moreno-Jiménez, Jennifer
Gallego-Alberto, Laura
Amutio Careaga, Alberto
Moreno-Jiménez, Bernardo
Garrosa, Eva
author Blanco-Donoso, Luis Manuel
author_facet Blanco-Donoso, Luis Manuel
Moreno-Jiménez, Jennifer
Gallego-Alberto, Laura
Amutio Careaga, Alberto
Moreno-Jiménez, Bernardo
Garrosa, Eva
author_role author
author2 Moreno-Jiménez, Jennifer
Gallego-Alberto, Laura
Amutio Careaga, Alberto
Moreno-Jiménez, Bernardo
Garrosa, Eva
author2_role author
author
author
author
author
dc.subject.none.fl_str_mv COVID-19
emotional exhaustion
fear of contagion
nursing homes
professional satisfaction
social support at work
practice environment
satisfaction
burnout
stress
assistants
support
model
topic COVID-19
emotional exhaustion
fear of contagion
nursing homes
professional satisfaction
social support at work
practice environment
satisfaction
burnout
stress
assistants
support
model
description Nursing home workers have been exposed to great physical and mental burdens during the COVID-19 pandemic. Although this has generated high levels of exhaustion, it may also have contributed to feelings of professional satisfaction. The objective of this study was to explore the levels of satisfaction among nursing home workers during the COVID-19 pandemic, as well as the role of job demands, resources and emotional experiences in explaining their levels of satisfaction. This cross-sectional study was conducted in Spain between March and May 2020. Three hundred and thirty-five nursing home workers participated. A quantitative analysis was conducted, as was a content analysis of the responses to an open-ended question about the respondents' perceptions of job demands and resources during the crisis. The results showed that workers had very high levels of satisfaction. Social pressure from work, contact with death and suffering, and emotional exhaustion were negatively associated with satisfaction. Moreover, under conditions of extensive contact with suffering people and great fear of contagion, social support at work was shown to promote professional satisfaction. In conclusion, nursing home workers in Spain experienced high rates of satisfaction during the COVID-19 crisis despite the high job demands, lack of job resources, fear of contagion and exhaustion. The main practical implication of this study is the importance of ensuring optimal working conditions in the nursing home sector in order to guarantee professional satisfaction, prevent burnout, reduce turnover and promote post-crisis resilience.
publishDate 2021
dc.date.none.fl_str_mv 2021
2021
2022
dc.type.none.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10810/54614
url http://hdl.handle.net/10810/54614
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv info:eu-repo/grantAgreement/MICINN/PID2019--106368GB--I00/
https://onlinelibrary.wiley.com/doi/10.1111/hsc.13422
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
Atribución-NoComercial-SinDerivadas 3.0 España
eu_rights_str_mv openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-nd/3.0/es/
Atribución-NoComercial-SinDerivadas 3.0 España
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Wiley
publisher.none.fl_str_mv Wiley
dc.source.none.fl_str_mv reponame:Addi. Archivo Digital para la Docencia y la Investigación
instname:Universidad del País Vasco
instname_str Universidad del País Vasco
reponame_str Addi. Archivo Digital para la Docencia y la Investigación
collection Addi. Archivo Digital para la Docencia y la Investigación
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15,301629

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