How small and medium enterprises can begin their implementation of ITIL?

Bibliographic Details
Authors: Calvo-Manzano Villalón, José Antonio|||0000-0002-2864-2203, Lema Moreta, Lohana, Arcilla Cobián, Magdalena, Rubio Sánchez, Juan Luis
Format: article
Publication Date:2015
Country:España
Institution:Universidad Politécnica de Madrid
Repository:Archivo Digital UPM
OAI Identifier:oai:oa.upm.es:40213
Online Access:https://oa.upm.es/40213/
Access Level:Open access
Keyword:ITIL
SMEs
implementation sequence
questionnaire
survey
ITSM = ITIL
PYMEs
secuencia de implementación
cuestionario
encuesta
ITSM
id ES_a0b56f4ecefc911204b23b29ee12bebb
oai_identifier_str oai:oa.upm.es:40213
network_acronym_str ES
network_name_str España
repository_id_str
spelling How small and medium enterprises can begin their implementation of ITIL?Calvo-Manzano Villalón, José Antonio|||0000-0002-2864-2203Lema Moreta, LohanaArcilla Cobián, MagdalenaRubio Sánchez, Juan LuisITILSMEsimplementation sequencequestionnairesurveyITSM = ITILPYMEssecuencia de implementacióncuestionarioencuestaITSM20152015-09-01journal articlehttp://purl.org/coar/resource_type/c_6501info:eu-repo/semantics/articlehttps://oa.upm.es/40213/reponame:Archivo Digital UPMinstname:Universidad Politécnica de MadridInglésenopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:oa.upm.es:402132026-06-21T12:45:07Z
dc.title.none.fl_str_mv How small and medium enterprises can begin their implementation of ITIL?
title How small and medium enterprises can begin their implementation of ITIL?
spellingShingle How small and medium enterprises can begin their implementation of ITIL?
Calvo-Manzano Villalón, José Antonio|||0000-0002-2864-2203
ITIL
SMEs
implementation sequence
questionnaire
survey
ITSM = ITIL
PYMEs
secuencia de implementación
cuestionario
encuesta
ITSM
title_short How small and medium enterprises can begin their implementation of ITIL?
title_full How small and medium enterprises can begin their implementation of ITIL?
title_fullStr How small and medium enterprises can begin their implementation of ITIL?
title_full_unstemmed How small and medium enterprises can begin their implementation of ITIL?
title_sort How small and medium enterprises can begin their implementation of ITIL?
dc.creator.none.fl_str_mv Calvo-Manzano Villalón, José Antonio|||0000-0002-2864-2203
Lema Moreta, Lohana
Arcilla Cobián, Magdalena
Rubio Sánchez, Juan Luis
author Calvo-Manzano Villalón, José Antonio|||0000-0002-2864-2203
author_facet Calvo-Manzano Villalón, José Antonio|||0000-0002-2864-2203
Lema Moreta, Lohana
Arcilla Cobián, Magdalena
Rubio Sánchez, Juan Luis
author_role author
author2 Lema Moreta, Lohana
Arcilla Cobián, Magdalena
Rubio Sánchez, Juan Luis
author2_role author
author
author
dc.subject.none.fl_str_mv ITIL
SMEs
implementation sequence
questionnaire
survey
ITSM = ITIL
PYMEs
secuencia de implementación
cuestionario
encuesta
ITSM
topic ITIL
SMEs
implementation sequence
questionnaire
survey
ITSM = ITIL
PYMEs
secuencia de implementación
cuestionario
encuesta
ITSM
publishDate 2015
dc.date.none.fl_str_mv 2015
2015-09-01
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://oa.upm.es/40213/
url https://oa.upm.es/40213/
dc.language.none.fl_str_mv Inglés
en
language_invalid_str_mv Inglés
en
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.source.none.fl_str_mv reponame:Archivo Digital UPM
instname:Universidad Politécnica de Madrid
instname_str Universidad Politécnica de Madrid
reponame_str Archivo Digital UPM
collection Archivo Digital UPM
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869415050992680960
score 15,228081

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