Chasing spammers: Using the Internet Protocol address for detection

The proliferation of reviews evaluating different services on social networks and online platforms and their importance in consumer decision-making has led some unscrupulous individuals to take advantage of the anonymity offered by the Internet to manipulate these reviews and influence customers’ de...

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Detalhes bibliográficos
Autores: Sáez Ortuño, Laura, Forgas Coll, Santiago, Huertas García, Rubén, Puertas i Prats, Eloi
Tipo de documento: artigo
Estado:Versión aceptada para publicación
Data de publicação:2024
País:España
Recursos:Universidad de Barcelona
Repositório:Dipòsit Digital de la UB
OAI Identifier:oai:diposit.ub.edu:2445/217141
Acesso em linha:https://hdl.handle.net/2445/217141
Access Level:Acceso aberto
Palavra-chave:Frau
Adreces d'Internet
Correu electrònic
Servei de missatges curts
Fraud
Internet addresses
Electronic mail systems
Text messages (Telephone systems)
Descrição
Resumo:The proliferation of reviews evaluating different services on social networks and online platforms and their importance in consumer decision-making has led some unscrupulous individuals to take advantage of the anonymity offered by the Internet to manipulate these reviews and influence customers’ decisions. The main objectives of this study are: (1) to test whether spammers usually perform their misdemeanours from the same IP address; (2) to explore whether there are differences between stated sexes in this regard; (3) to detect the main motivations for posting fraudulent reviews; and (4) to determine the motivations for doing so from the same IP address. (...)