Chasing spammers: Using the Internet Protocol address for detection

The proliferation of reviews evaluating different services on social networks and online platforms and their importance in consumer decision-making has led some unscrupulous individuals to take advantage of the anonymity offered by the Internet to manipulate these reviews and influence customers’ de...

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Bibliographic Details
Authors: Sáez Ortuño, Laura, Forgas Coll, Santiago, Huertas García, Rubén, Puertas i Prats, Eloi
Format: article
Status:Versión aceptada para publicación
Publication Date:2024
Country:España
Institution:Universidad de Barcelona
Repository:Dipòsit Digital de la UB
OAI Identifier:oai:diposit.ub.edu:2445/217141
Online Access:https://hdl.handle.net/2445/217141
Access Level:Open access
Keyword:Frau
Adreces d'Internet
Correu electrònic
Servei de missatges curts
Fraud
Internet addresses
Electronic mail systems
Text messages (Telephone systems)
Description
Summary:The proliferation of reviews evaluating different services on social networks and online platforms and their importance in consumer decision-making has led some unscrupulous individuals to take advantage of the anonymity offered by the Internet to manipulate these reviews and influence customers’ decisions. The main objectives of this study are: (1) to test whether spammers usually perform their misdemeanours from the same IP address; (2) to explore whether there are differences between stated sexes in this regard; (3) to detect the main motivations for posting fraudulent reviews; and (4) to determine the motivations for doing so from the same IP address. (...)