Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach

Bibliographic Details
Authors: Orea Giner, Alicia|||0000-0001-8198-8169, Fuentes Moraleda, Laura|||0000-0003-4612-8838, Villacé Molinero, Teresa|||0000-0001-9322-3673, Muñoz Mazón, Ana Isabel|||0000-0001-7636-7982, Calero Sanz, Jorge|||0000-0002-8701-6253
Format: article
Publication Date:2022
Country:España
Institution:Universidad Politécnica de Madrid
Repository:Archivo Digital UPM
OAI Identifier:oai:oa.upm.es:86543
Online Access:https://oa.upm.es/86543/
Access Level:Open access
Keyword:Human-robot interaction
Sentiment analysis
Robots functionality
Traveller
Trip Advisor rating
Text mining
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oai_identifier_str oai:oa.upm.es:86543
network_acronym_str ES
network_name_str España
repository_id_str
spelling Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 ApproachOrea Giner, Alicia|||0000-0001-8198-8169Fuentes Moraleda, Laura|||0000-0003-4612-8838Villacé Molinero, Teresa|||0000-0001-9322-3673Muñoz Mazón, Ana Isabel|||0000-0001-7636-7982Calero Sanz, Jorge|||0000-0002-8701-6253Human-robot interactionSentiment analysisRobots functionalityTravellerTrip Advisor ratingText mining20222022-06-11journal articlehttp://purl.org/coar/resource_type/c_6501info:eu-repo/semantics/articlehttps://oa.upm.es/86543/reponame:Archivo Digital UPMinstname:Universidad Politécnica de MadridInglésenopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:oa.upm.es:865432026-06-21T12:45:07Z
dc.title.none.fl_str_mv Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach
title Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach
spellingShingle Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach
Orea Giner, Alicia|||0000-0001-8198-8169
Human-robot interaction
Sentiment analysis
Robots functionality
Traveller
Trip Advisor rating
Text mining
title_short Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach
title_full Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach
title_fullStr Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach
title_full_unstemmed Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach
title_sort Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach
dc.creator.none.fl_str_mv Orea Giner, Alicia|||0000-0001-8198-8169
Fuentes Moraleda, Laura|||0000-0003-4612-8838
Villacé Molinero, Teresa|||0000-0001-9322-3673
Muñoz Mazón, Ana Isabel|||0000-0001-7636-7982
Calero Sanz, Jorge|||0000-0002-8701-6253
author Orea Giner, Alicia|||0000-0001-8198-8169
author_facet Orea Giner, Alicia|||0000-0001-8198-8169
Fuentes Moraleda, Laura|||0000-0003-4612-8838
Villacé Molinero, Teresa|||0000-0001-9322-3673
Muñoz Mazón, Ana Isabel|||0000-0001-7636-7982
Calero Sanz, Jorge|||0000-0002-8701-6253
author_role author
author2 Fuentes Moraleda, Laura|||0000-0003-4612-8838
Villacé Molinero, Teresa|||0000-0001-9322-3673
Muñoz Mazón, Ana Isabel|||0000-0001-7636-7982
Calero Sanz, Jorge|||0000-0002-8701-6253
author2_role author
author
author
author
dc.subject.none.fl_str_mv Human-robot interaction
Sentiment analysis
Robots functionality
Traveller
Trip Advisor rating
Text mining
topic Human-robot interaction
Sentiment analysis
Robots functionality
Traveller
Trip Advisor rating
Text mining
publishDate 2022
dc.date.none.fl_str_mv 2022
2022-06-11
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://oa.upm.es/86543/
url https://oa.upm.es/86543/
dc.language.none.fl_str_mv Inglés
en
language_invalid_str_mv Inglés
en
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.source.none.fl_str_mv reponame:Archivo Digital UPM
instname:Universidad Politécnica de Madrid
instname_str Universidad Politécnica de Madrid
reponame_str Archivo Digital UPM
collection Archivo Digital UPM
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15.812429

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