Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism

This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript fo...

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Detalles Bibliográficos
Autores: Ruiz Equihua, Daniel, Loureiro, Sandra Maria Correia, Ali, Murad, Romero de la Fuente, Jaime
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:repositorio.uam.es:10486/705360
Acceso en línea:http://hdl.handle.net/10486/705360
https://dx.doi.org/10.1108/IJCHM-05-2022-0597
Access Level:acceso abierto
Palabra clave:Psychological ownership
social cognition
robot anthropomorphism
customer responses
NCA
fsQCA
Economía
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spelling Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphismRuiz Equihua, DanielLoureiro, Sandra Maria CorreiaAli, MuradRomero de la Fuente, JaimePsychological ownershipsocial cognitionrobot anthropomorphismcustomer responsesNCAfsQCAEconomíaThis author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com'The dataset that supports the findings of this study are archived in the Universidad Autónoma de Madrid data repository e‐cienciaDatos in https://doi.org/10.21950/571I4EThe usage of robot waiters in the hospitality industry is growing, thus increasing the number of human–robot interactions in frontline services. Focusing on robot waiters in restaurants, this study aims to propose the social cognition (SC)–psychological ownership (PO)–customer responses (CR) model, while examining the association between SC, PO, robot anthropomorphism and CR.Departamento de Financiación e Investigación ComercialFacultad de Ciencias Económicas y Empresariales20222022-11-07research articlehttp://purl.org/coar/resource_type/c_2df8fbb1AMhttp://purl.org/coar/version/c_ab4af688f83e57aainfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10486/705360https://dx.doi.org/10.1108/IJCHM-05-2022-0597reponame:Biblos-e Archivo. Repositorio Institucional de la UAMinstname:Universidad Autónoma de MadridInglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:repositorio.uam.es:10486/7053602026-06-23T12:46:27Z
dc.title.none.fl_str_mv Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
title Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
spellingShingle Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
Ruiz Equihua, Daniel
Psychological ownership
social cognition
robot anthropomorphism
customer responses
NCA
fsQCA
Economía
title_short Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
title_full Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
title_fullStr Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
title_full_unstemmed Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
title_sort Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
dc.creator.none.fl_str_mv Ruiz Equihua, Daniel
Loureiro, Sandra Maria Correia
Ali, Murad
Romero de la Fuente, Jaime
author Ruiz Equihua, Daniel
author_facet Ruiz Equihua, Daniel
Loureiro, Sandra Maria Correia
Ali, Murad
Romero de la Fuente, Jaime
author_role author
author2 Loureiro, Sandra Maria Correia
Ali, Murad
Romero de la Fuente, Jaime
author2_role author
author
author
dc.contributor.none.fl_str_mv Departamento de Financiación e Investigación Comercial
Facultad de Ciencias Económicas y Empresariales
dc.subject.none.fl_str_mv Psychological ownership
social cognition
robot anthropomorphism
customer responses
NCA
fsQCA
Economía
topic Psychological ownership
social cognition
robot anthropomorphism
customer responses
NCA
fsQCA
Economía
description This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com'
publishDate 2022
dc.date.none.fl_str_mv 2022
2022-11-07
dc.type.none.fl_str_mv research article
http://purl.org/coar/resource_type/c_2df8fbb1
AM
http://purl.org/coar/version/c_ab4af688f83e57aa
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10486/705360
https://dx.doi.org/10.1108/IJCHM-05-2022-0597
url http://hdl.handle.net/10486/705360
https://dx.doi.org/10.1108/IJCHM-05-2022-0597
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Biblos-e Archivo. Repositorio Institucional de la UAM
instname:Universidad Autónoma de Madrid
instname_str Universidad Autónoma de Madrid
reponame_str Biblos-e Archivo. Repositorio Institucional de la UAM
collection Biblos-e Archivo. Repositorio Institucional de la UAM
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15,223283

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