Mobile payment is not all the same: The adoption of mobile payment systems depending on the technology applied

This study compares the factors that determine consumer acceptance SMS (Short Message Service), NFC (Near Field Communication) and QR (Quick Response) mobile payment systems, in addition to determining the principal factors which influence the adoption of these mobile payment systems as means paymen...

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Detalles Bibliográficos
Autores: Ramos de Luna, Iviane, LIEBANA-CABANILLAS, FRANCISCO, Sánchez Fernández, Juan, Muñoz-Leiva, Francisco
Tipo de recurso: artículo
Estado:Versión aceptada para publicación
Fecha de publicación:2018
País:España
Institución:Universitat Oberta de Catalunya (UOC)
Repositorio:O2, repositorio institucional de la UOC
OAI Identifier:oai:openaccess.uoc.edu:10609/112806
Acceso en línea:https://hdl.handle.net/10609/112806
Access Level:acceso abierto
Palabra clave:mobile payments
payments adoption
NFC
QR
SMS
pagament per mòbil
aprovació de pagaments
pago por móvil
aprobación de pagos
Mobile commerce
Comerç mòbil
Comercio móvil
Descripción
Sumario:This study compares the factors that determine consumer acceptance SMS (Short Message Service), NFC (Near Field Communication) and QR (Quick Response) mobile payment systems, in addition to determining the principal factors which influence the adoption of these mobile payment systems as means payment. A comprehensive review of the scientific literature has justified the development of a behavioral model that explains intention to use of mobile payments. The results and novelty of this research lies in the formulation of a different behavior according to the use given by users to each of the proposed payment tools. The conclusions and implications for management provide alternatives for companies.