Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis

The version of record of this article, first published in World Wide Web, is available online at Publisher’s website: http://dx.doi.org/10.1007/s11280-021-00950-y

Detalles Bibliográficos
Autores: Macías Iglesias, José Antonio, Culén, Alma L.
Tipo de recurso: artículo
Fecha de publicación:2021
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:repositorio.uam.es:10486/700732
Acceso en línea:http://hdl.handle.net/10486/700732
https://dx.doi.org/10.1007/s11280-021-00950-y
Access Level:acceso abierto
Palabra clave:Card sorting
Human–computer interaction
Information architecture
Quantitative analysis
User experience
User-centered web application development
Informática
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spelling Enhancing decision-making in user-centered web development: a methodology for card-sorting analysisMacías Iglesias, José AntonioCulén, Alma L.Card sortingHuman–computer interactionInformation architectureQuantitative analysisUser experienceUser-centered web application developmentInformáticaThe version of record of this article, first published in World Wide Web, is available online at Publisher’s website: http://dx.doi.org/10.1007/s11280-021-00950-yThe World Wide Web has become a common platform for interactive software development. Most web applications feature custom user interfaces used by millions of people every day. Information architecture addresses the structural design of information to build quality web applications with improved usability of content, navigation, and findability. One of the most frequently utilized information architecture methods is card sorting—an affordable, user-centered approach for eliciting and evaluating categories and navigable items. Card sorting facilitates decision-making during the development process based on users’ mental models of a given application domain. However, although the qualitative analysis of card sorts has become common practice in information architecture, the quantitative analysis of card sorting is less widely applied. The reason for this gap is that quantitative analysis often requires the use of customized techniques to extract meaningful information for decision-making. To facilitate this process and support the structuring of information, we propose a methodology for the quantitative analysis of card-sorting results in this paper. The suggested approach can be systematically applied to provide clues and support for decisions. These might significantly impact the design and, thus, the final quality of the web application. Therefore, the approach includes proper goodness values that enable comparisons among the results of the methods and techniques used and ensure the suitability of the analyses performed. Two publicly available datasets were used to demonstrate the key issues related to the interpretation of card sorting results and the overall suitability and validity of the proposed methodologyThis work was partially supported by the Spanish Government [grant number RTI2018-095255-B-I00]; and the Madrid Research Council [Grant Number P2018/TCS-4314]SpringerDepartamento de Ingeniería InformáticaEscuela Politécnica Superior20212021-10-07research articlehttp://purl.org/coar/resource_type/c_2df8fbb1VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10486/700732https://dx.doi.org/10.1007/s11280-021-00950-yreponame:Biblos-e Archivo. Repositorio Institucional de la UAMinstname:Universidad Autónoma de MadridInglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:repositorio.uam.es:10486/7007322026-06-23T12:46:27Z
dc.title.none.fl_str_mv Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis
title Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis
spellingShingle Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis
Macías Iglesias, José Antonio
Card sorting
Human–computer interaction
Information architecture
Quantitative analysis
User experience
User-centered web application development
Informática
title_short Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis
title_full Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis
title_fullStr Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis
title_full_unstemmed Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis
title_sort Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis
dc.creator.none.fl_str_mv Macías Iglesias, José Antonio
Culén, Alma L.
author Macías Iglesias, José Antonio
author_facet Macías Iglesias, José Antonio
Culén, Alma L.
author_role author
author2 Culén, Alma L.
author2_role author
dc.contributor.none.fl_str_mv Departamento de Ingeniería Informática
Escuela Politécnica Superior
dc.subject.none.fl_str_mv Card sorting
Human–computer interaction
Information architecture
Quantitative analysis
User experience
User-centered web application development
Informática
topic Card sorting
Human–computer interaction
Information architecture
Quantitative analysis
User experience
User-centered web application development
Informática
description The version of record of this article, first published in World Wide Web, is available online at Publisher’s website: http://dx.doi.org/10.1007/s11280-021-00950-y
publishDate 2021
dc.date.none.fl_str_mv 2021
2021-10-07
dc.type.none.fl_str_mv research article
http://purl.org/coar/resource_type/c_2df8fbb1
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10486/700732
https://dx.doi.org/10.1007/s11280-021-00950-y
url http://hdl.handle.net/10486/700732
https://dx.doi.org/10.1007/s11280-021-00950-y
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
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dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
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eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Springer
publisher.none.fl_str_mv Springer
dc.source.none.fl_str_mv reponame:Biblos-e Archivo. Repositorio Institucional de la UAM
instname:Universidad Autónoma de Madrid
instname_str Universidad Autónoma de Madrid
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