Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis
The version of record of this article, first published in World Wide Web, is available online at Publisher’s website: http://dx.doi.org/10.1007/s11280-021-00950-y
| Autores: | , |
|---|---|
| Tipo de recurso: | artículo |
| Fecha de publicación: | 2021 |
| País: | España |
| Institución: | Universidad Autónoma de Madrid |
| Repositorio: | Biblos-e Archivo. Repositorio Institucional de la UAM |
| Idioma: | inglés |
| OAI Identifier: | oai:repositorio.uam.es:10486/700732 |
| Acceso en línea: | http://hdl.handle.net/10486/700732 https://dx.doi.org/10.1007/s11280-021-00950-y |
| Access Level: | acceso abierto |
| Palabra clave: | Card sorting Human–computer interaction Information architecture Quantitative analysis User experience User-centered web application development Informática |
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Enhancing decision-making in user-centered web development: a methodology for card-sorting analysisMacías Iglesias, José AntonioCulén, Alma L.Card sortingHuman–computer interactionInformation architectureQuantitative analysisUser experienceUser-centered web application developmentInformáticaThe version of record of this article, first published in World Wide Web, is available online at Publisher’s website: http://dx.doi.org/10.1007/s11280-021-00950-yThe World Wide Web has become a common platform for interactive software development. Most web applications feature custom user interfaces used by millions of people every day. Information architecture addresses the structural design of information to build quality web applications with improved usability of content, navigation, and findability. One of the most frequently utilized information architecture methods is card sorting—an affordable, user-centered approach for eliciting and evaluating categories and navigable items. Card sorting facilitates decision-making during the development process based on users’ mental models of a given application domain. However, although the qualitative analysis of card sorts has become common practice in information architecture, the quantitative analysis of card sorting is less widely applied. The reason for this gap is that quantitative analysis often requires the use of customized techniques to extract meaningful information for decision-making. To facilitate this process and support the structuring of information, we propose a methodology for the quantitative analysis of card-sorting results in this paper. The suggested approach can be systematically applied to provide clues and support for decisions. These might significantly impact the design and, thus, the final quality of the web application. Therefore, the approach includes proper goodness values that enable comparisons among the results of the methods and techniques used and ensure the suitability of the analyses performed. Two publicly available datasets were used to demonstrate the key issues related to the interpretation of card sorting results and the overall suitability and validity of the proposed methodologyThis work was partially supported by the Spanish Government [grant number RTI2018-095255-B-I00]; and the Madrid Research Council [Grant Number P2018/TCS-4314]SpringerDepartamento de Ingeniería InformáticaEscuela Politécnica Superior20212021-10-07research articlehttp://purl.org/coar/resource_type/c_2df8fbb1VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10486/700732https://dx.doi.org/10.1007/s11280-021-00950-yreponame:Biblos-e Archivo. Repositorio Institucional de la UAMinstname:Universidad Autónoma de MadridInglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:repositorio.uam.es:10486/7007322026-06-23T12:46:27Z |
| dc.title.none.fl_str_mv |
Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis |
| title |
Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis |
| spellingShingle |
Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis Macías Iglesias, José Antonio Card sorting Human–computer interaction Information architecture Quantitative analysis User experience User-centered web application development Informática |
| title_short |
Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis |
| title_full |
Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis |
| title_fullStr |
Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis |
| title_full_unstemmed |
Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis |
| title_sort |
Enhancing decision-making in user-centered web development: a methodology for card-sorting analysis |
| dc.creator.none.fl_str_mv |
Macías Iglesias, José Antonio Culén, Alma L. |
| author |
Macías Iglesias, José Antonio |
| author_facet |
Macías Iglesias, José Antonio Culén, Alma L. |
| author_role |
author |
| author2 |
Culén, Alma L. |
| author2_role |
author |
| dc.contributor.none.fl_str_mv |
Departamento de Ingeniería Informática Escuela Politécnica Superior |
| dc.subject.none.fl_str_mv |
Card sorting Human–computer interaction Information architecture Quantitative analysis User experience User-centered web application development Informática |
| topic |
Card sorting Human–computer interaction Information architecture Quantitative analysis User experience User-centered web application development Informática |
| description |
The version of record of this article, first published in World Wide Web, is available online at Publisher’s website: http://dx.doi.org/10.1007/s11280-021-00950-y |
| publishDate |
2021 |
| dc.date.none.fl_str_mv |
2021 2021-10-07 |
| dc.type.none.fl_str_mv |
research article http://purl.org/coar/resource_type/c_2df8fbb1 VoR http://purl.org/coar/version/c_970fb48d4fbd8a85 |
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info:eu-repo/semantics/article |
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article |
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http://hdl.handle.net/10486/700732 https://dx.doi.org/10.1007/s11280-021-00950-y |
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http://hdl.handle.net/10486/700732 https://dx.doi.org/10.1007/s11280-021-00950-y |
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Inglés eng |
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Inglés |
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eng |
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open access http://purl.org/coar/access_right/c_abf2 |
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info:eu-repo/semantics/openAccess |
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open access http://purl.org/coar/access_right/c_abf2 |
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openAccess |
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application/pdf |
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Springer |
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Springer |
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reponame:Biblos-e Archivo. Repositorio Institucional de la UAM instname:Universidad Autónoma de Madrid |
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Universidad Autónoma de Madrid |
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Biblos-e Archivo. Repositorio Institucional de la UAM |
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Biblos-e Archivo. Repositorio Institucional de la UAM |
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