Hacia la generación muda: Tendencias en el uso de WhatsApp por centennials, millennials y generación X

This article addresses the phenomenon of conversation that the Centennial generation ('mute generation') develops through the instant messaging app WhatsApp. The analysis of twenty-three interviews with people from different generations (Centennials, Millennials, and Generation X) regardin...

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Bibliographic Details
Authors: Marcos Fernández, Celia de, Benítez Eyzaguirre, Lucía, Ruiz Cabrera, Sebastián, Acosta Calderón, Lucía
Format: article
Status:Published version
Publication Date:2024
Country:España
Institution:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repository:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10256/26521
Online Access:http://hdl.handle.net/10256/26521
Access Level:Open access
Keyword:Missatgeria instantània
Comunicacions digitals
Instant messaging
Digital communications
Generació Z
Generation Z
Generació Y
Generation Y
Generació X
Generation X
Description
Summary:This article addresses the phenomenon of conversation that the Centennial generation ('mute generation') develops through the instant messaging app WhatsApp. The analysis of twenty-three interviews with people from different generations (Centennials, Millennials, and Generation X) regarding their conversational use of WhatsApp allows for identifying the characteristics of conversation within the mute generation: presence, non-presence, emotions, and respect, as well as the differences observed in these values among the three generations. The results also reveal a distinctive feature in the conversation styles of Centennials (18-25 years old). These young people prefer technological mediation and use their mobile phones as a protective shield: the simultaneous and face-to-face nature of conventional conversation makes them uncomfortable