Impact of web accessibility barriers on users with a hearing impairment

Several user tests were carried out on people with a hearing impairment to evaluate the impact of different web accessibility barriers on two similar web sites, one accessible and the other not accessible. The tests' focus was to analyze users' moods when faced with different accessibility...

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Detalles Bibliográficos
Autores: Pascual Almenara, Afra, Ribera, Mireia, Granollers Saltiveri, Toni
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2015
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:2445/69310
Acceso en línea:https://hdl.handle.net/2445/69310
Access Level:acceso abierto
Palabra clave:Accessibilitat web
Serveis bibliotecaris pels discapacitats
Trastorns auditius
Accessible Web sites for people with disabilities
Library services to people with disabilities
Hearing disorders
Descripción
Sumario:Several user tests were carried out on people with a hearing impairment to evaluate the impact of different web accessibility barriers on two similar web sites, one accessible and the other not accessible. The tests' focus was to analyze users' moods when faced with different accessibility barriers. Results show "complex text" and "multimedia content without text alternative" as the most critical barriers for users with this profile. Our investigation contributes to a better understanding of users when confronting accessibility barriers, and to emphasize the need of web content authors to use plain language and to provide captions and sign language alternatives in video content.