Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industry

In a market, which demand highly customized products, workers face a great amount of complex tasks. To support them, the automotive industry has progressively adopted new innovative systems, called assistance systems. This human-system collaboration combines the effective characteristics of a system...

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Detalhes bibliográficos
Autor: Medianero Aldaba, Xavier
Formato: tesis de maestría
Fecha de publicación:2018
País:España
Recursos:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/165456
Acesso em linha:https://hdl.handle.net/2117/165456
Access Level:acceso abierto
Palavra-chave:Automobile industry and trade
Automòbils -- Indústria i comerç
Àrees temàtiques de la UPC::Economia i organització d'empreses
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spelling Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industryMedianero Aldaba, XavierAutomobile industry and tradeAutomòbils -- Indústria i comerçÀrees temàtiques de la UPC::Economia i organització d'empresesIn a market, which demand highly customized products, workers face a great amount of complex tasks. To support them, the automotive industry has progressively adopted new innovative systems, called assistance systems. This human-system collaboration combines the effective characteristics of a system with humans’ unique cognitive skills. Due to the great value and variety of assistance systems, companies encounter big challenges when deciding in which one they should invest. So far, traditional criteria to evaluate manufacturing systems focus on their performance. These indicators could be grouped into economic factors, efficiency, quality, maturity and flexibility. Nonetheless, they fail to assess assistance systems, suggesting that the classic criteria might not be sufficient to encompass all the characteristics of those system. A promising approach, which could overcome these shortcomings, is considering user acceptance as a decisive criterion. This thesis presents a comparative between the traditional and the new criteria. For this purpose, pairwise comparisons and interviews with experts in the automotive field are conducted. This research reveals the importance of user acceptance for a system’s successful implementation. Additionally, an approach is presented to estimate the perceived acceptance by users. This method is validated through the evaluation of a smart watch, with a specific industrial application. In conclusion, the results showed that user acceptance should be included in methods that assess assistance systems. Furthermore, the approach to estimate user acceptance allows a more detailed analysis of users’ perceptions towards an assistance system.OutgoingUniversitat Politècnica de CatalunyaSchöttl, Claus20182018-01-0120192019-07-03master thesishttp://purl.org/coar/resource_type/c_bdccNAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/masterThesisapplication/pdfhttps://hdl.handle.net/2117/165456reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2Attribution-NonCommercial-NoDerivs 3.0 Spainhttp://creativecommons.org/licenses/by-nc-nd/3.0/es/info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/1654562026-05-27T15:37:01Z
dc.title.none.fl_str_mv Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industry
title Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industry
spellingShingle Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industry
Medianero Aldaba, Xavier
Automobile industry and trade
Automòbils -- Indústria i comerç
Àrees temàtiques de la UPC::Economia i organització d'empreses
title_short Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industry
title_full Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industry
title_fullStr Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industry
title_full_unstemmed Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industry
title_sort Evaluating assistance systems in production 2.0: A case study of assistance systems in the automotive industry
dc.creator.none.fl_str_mv Medianero Aldaba, Xavier
author Medianero Aldaba, Xavier
author_facet Medianero Aldaba, Xavier
author_role author
dc.contributor.none.fl_str_mv Schöttl, Claus
dc.subject.none.fl_str_mv Automobile industry and trade
Automòbils -- Indústria i comerç
Àrees temàtiques de la UPC::Economia i organització d'empreses
topic Automobile industry and trade
Automòbils -- Indústria i comerç
Àrees temàtiques de la UPC::Economia i organització d'empreses
description In a market, which demand highly customized products, workers face a great amount of complex tasks. To support them, the automotive industry has progressively adopted new innovative systems, called assistance systems. This human-system collaboration combines the effective characteristics of a system with humans’ unique cognitive skills. Due to the great value and variety of assistance systems, companies encounter big challenges when deciding in which one they should invest. So far, traditional criteria to evaluate manufacturing systems focus on their performance. These indicators could be grouped into economic factors, efficiency, quality, maturity and flexibility. Nonetheless, they fail to assess assistance systems, suggesting that the classic criteria might not be sufficient to encompass all the characteristics of those system. A promising approach, which could overcome these shortcomings, is considering user acceptance as a decisive criterion. This thesis presents a comparative between the traditional and the new criteria. For this purpose, pairwise comparisons and interviews with experts in the automotive field are conducted. This research reveals the importance of user acceptance for a system’s successful implementation. Additionally, an approach is presented to estimate the perceived acceptance by users. This method is validated through the evaluation of a smart watch, with a specific industrial application. In conclusion, the results showed that user acceptance should be included in methods that assess assistance systems. Furthermore, the approach to estimate user acceptance allows a more detailed analysis of users’ perceptions towards an assistance system.
publishDate 2018
dc.date.none.fl_str_mv 2018
2018-01-01
2019
2019-07-03
dc.type.none.fl_str_mv master thesis
http://purl.org/coar/resource_type/c_bdcc
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
dc.identifier.none.fl_str_mv https://hdl.handle.net/2117/165456
url https://hdl.handle.net/2117/165456
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial-NoDerivs 3.0 Spain
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial-NoDerivs 3.0 Spain
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universitat Politècnica de Catalunya
publisher.none.fl_str_mv Universitat Politècnica de Catalunya
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
repository.mail.fl_str_mv
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