Value co-creation in the sharing economy: The role of quality of service provided by peer
This article was written as part of a research project titled ‘Improvement of quality in collaborative consumption companies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry of Science, Innovation and Universities of Spain within the aid programme for R&D...
| Autores: | , , |
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| Formato: | artículo |
| Fecha de publicación: | 2020 |
| País: | España |
| Recursos: | Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya) |
| Repositorio: | Recercat. Dipósit de la Recerca de Catalunya |
| OAI Identifier: | oai:recercat.cat:20.500.12328/5233 |
| Acesso em linha: | https://hdl.handle.net/20.500.12328/5233 https://doi.org/10.1016/j.jclepro.2020.121736 |
| Access Level: | acceso abierto |
| Palavra-chave: | Sharing economy Loyalty Customer value Sustainability Value co-creation Economia col·laborativa Leialtat Valor per al client Sostenibilitat Cocreació de valor Economía colaborativa Fidelidad Valor para el cliente Sostenibilidad Creación conjunta de valor 65 |
| Resumo: | This article was written as part of a research project titled ‘Improvement of quality in collaborative consumption companies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry of Science, Innovation and Universities of Spain within the aid programme for R&D “Retos Investigación” projects. |
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