Value co-creation in the sharing economy: The role of quality of service provided by peer

This article was written as part of a research project titled ‘Improvement of quality in collaborative consumption companies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry of Science, Innovation and Universities of Spain within the aid programme for R&D...

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Bibliographic Details
Authors: Akhmedova, Anna, Mas-Machuca, Marta, Marimon, Frederic
Format: article
Publication Date:2020
Country:España
Institution:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repository:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:20.500.12328/5233
Online Access:https://hdl.handle.net/20.500.12328/5233
https://doi.org/10.1016/j.jclepro.2020.121736
Access Level:Open access
Keyword:Sharing economy
Loyalty
Customer value
Sustainability
Value co-creation
Economia col·laborativa
Leialtat
Valor per al client
Sostenibilitat
Cocreació de valor
Economía colaborativa
Fidelidad
Valor para el cliente
Sostenibilidad
Creación conjunta de valor
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Summary:This article was written as part of a research project titled ‘Improvement of quality in collaborative consumption companies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry of Science, Innovation and Universities of Spain within the aid programme for R&D “Retos Investigación” projects.