Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping review

Data de publicació electrònica: 27 de juliol de 2023

Detalhes bibliográficos
Autores: Castells-Fos, Llúcia, Pont Sorribes, Carles, Codina, Lluís
Tipo de documento: artigo
Estado:Versión aceptada para publicación
Data de publicação:2023
País:España
Recursos:Universitat Pompeu Fabra
Repositório:Repositorio Digital de la UPF
OAI Identifier:oai:repositori.upf.edu:10230/57810
Acesso em linha:http://hdl.handle.net/10230/57810
https://doi.org/10.1080/17512786.2023.2239201
Access Level:Acceso aberto
Palavra-chave:News media
relevance
engagement
reputation
visibility
loyalty
trust in news
media digitalisation
id ES_0b21c0e8d0d8c4cb4f9ba4164e1bd7a5
oai_identifier_str oai:repositori.upf.edu:10230/57810
network_acronym_str ES
network_name_str España
repository_id_str
spelling Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping reviewCastells-Fos, LlúciaPont Sorribes, CarlesCodina, LluísNews mediarelevanceengagementreputationvisibilityloyaltytrust in newsmedia digitalisationData de publicació electrònica: 27 de juliol de 2023The sustainability of the news media is a priority for democratic societies; yet, in the hypercompetitive digital world, they are losing relevance and face the forbidding challenge of public disengagement as trust in the news wanes. Boosting media relevance and engagement are critical in this quest for sustainability. Still, there are clear opportunities to enhance their specification. We seek to illustrate how they can be operationalised by fostering three of the industry’s key dimensions: reputation, visibility and audience loyalty. The first two dimensions are explicitly related to relevance, while the third enables us to be unequivocal when addressing the multifaceted concept of engagement. To operationalise these dimensions, we first perform a scoping review of reports published by the industry’s think tanks and, then, categorise the best practices they recommend. Three critical issues emerge from this exercise: (1) the careful management of staff and resources to meet the demands of digitalisation, (2) the strength of the ties between reputation and loyalty, and (3) the powerful relationship between visibility and organisational size. Ultimately, news media face the challenge of ensuring their staff and resources effectively address the task of maximising reach while guaranteeing a user-centred focus that can generate social impact.Parameters and strategies to increase the relevance of media and digital communication in society: curation, visualisation and visibility (CUVICOM)”. PID2021-123579OB-I00 (MICINN). Spanish Ministry of Science and Innovation (Spain).Taylor & Francis202320232023info:eu-repo/semantics/articleinfo:eu-repo/semantics/acceptedVersionapplication/pdfapplication/pdfhttp://hdl.handle.net/10230/57810https://doi.org/10.1080/17512786.2023.2239201reponame:Repositorio Digital de la UPFinstname:Universitat Pompeu FabraInglésinfo:eu-repo/grantAgreement/EC/2PE/PID2021-123579OB-I00 © This is an Accepted Manuscript of an article published by Taylor & Francis in Journalism Practice on 27/07/23, available online: http://www.tandfonline.com/10.1080/17512786.2023.2239201info:eu-repo/semantics/openAccessoai:repositori.upf.edu:10230/578102026-06-12T07:21:37Z
dc.title.none.fl_str_mv Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping review
title Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping review
spellingShingle Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping review
Castells-Fos, Llúcia
News media
relevance
engagement
reputation
visibility
loyalty
trust in news
media digitalisation
title_short Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping review
title_full Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping review
title_fullStr Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping review
title_full_unstemmed Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping review
title_sort Decoding news media relevance and engagement through reputation, visibility and audience loyalty: a scoping review
dc.creator.none.fl_str_mv Castells-Fos, Llúcia
Pont Sorribes, Carles
Codina, Lluís
author Castells-Fos, Llúcia
author_facet Castells-Fos, Llúcia
Pont Sorribes, Carles
Codina, Lluís
author_role author
author2 Pont Sorribes, Carles
Codina, Lluís
author2_role author
author
dc.subject.none.fl_str_mv News media
relevance
engagement
reputation
visibility
loyalty
trust in news
media digitalisation
topic News media
relevance
engagement
reputation
visibility
loyalty
trust in news
media digitalisation
description Data de publicació electrònica: 27 de juliol de 2023
publishDate 2023
dc.date.none.fl_str_mv 2023
2023
2023
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/acceptedVersion
format article
status_str acceptedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/10230/57810
https://doi.org/10.1080/17512786.2023.2239201
url http://hdl.handle.net/10230/57810
https://doi.org/10.1080/17512786.2023.2239201
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv info:eu-repo/grantAgreement/EC/2PE/PID2021-123579OB-I00
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Taylor & Francis
publisher.none.fl_str_mv Taylor & Francis
dc.source.none.fl_str_mv reponame:Repositorio Digital de la UPF
instname:Universitat Pompeu Fabra
instname_str Universitat Pompeu Fabra
reponame_str Repositorio Digital de la UPF
collection Repositorio Digital de la UPF
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869403203643113472
score 15,812455

Registros relacionados