Practical application of metric benchmarking in water supply systems
[EN] Metric benchmarking has been widely quoted as a powerful management tool. However, as useful as metric benchmarking can prove, its actual application may present several inconveniences. These include internal resistance to the project, difficulties in finding a suitable partner, finding an appr...
| Autores: | , , , |
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| Formato: | artículo |
| Fecha de publicación: | 2002 |
| País: | España |
| Recursos: | Universitat Politècnica de València (UPV) |
| Repositorio: | RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia |
| Idioma: | inglés |
| OAI Identifier: | oai:dnet:riunet______::a1c2ac70d0730cc1a5a9a505cc8aa939 |
| Acesso em linha: | https://riunet.upv.es/handle/10251/234828 |
| Access Level: | acceso abierto |
| Palavra-chave: | Benchmarking Indicators Metric Utilities |
| Resumo: | [EN] Metric benchmarking has been widely quoted as a powerful management tool. However, as useful as metric benchmarking can prove, its actual application may present several inconveniences. These include internal resistance to the project, difficulties in finding a suitable partner, finding an appropriate set of indicators, actual data management and results analysis. This paper will present general guidelines to carry out a metric benchmarking project within the water industry, as well as some tools that may be used to overcome some of these difficulties. |
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