Relationship between job profiles and the functions performed by the secretarial team at CIDE: impact on job performance
The article addresses the issue of the relationship between job profilesand the functions performed and how this influences job performance. Itsgeneral objective is to analyze the relationship between the job profilesof the CIDE secretarial team and the duties and functions performedby these collabo...
| Autores: | , |
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| Formato: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2025 |
| País: | Costa Rica |
| Recursos: | Universidad Nacional de Costa Rica |
| Repositorio: | Portal de Revistas UNA |
| Idioma: | español |
| OAI Identifier: | oai:ojs.www.una.ac.cr:article/21285 |
| Acesso em linha: | https://www.revistas.una.ac.cr/index.php/respaldo/article/view/21285 |
| Access Level: | acceso abierto |
| Palavra-chave: | job performance job analysis job description secretarial work occupational roles Desempeño laboral Análisis de puesto Descripción del puesto Trabajo secretarial Roles ocupacionales |
| Resumo: | The article addresses the issue of the relationship between job profilesand the functions performed and how this influences job performance. Itsgeneral objective is to analyze the relationship between the job profilesof the CIDE secretarial team and the duties and functions performedby these collaborators and their impact on job performance in the year2022. The research was carried out under the vision of the naturalisticparadigm, as it is intended to know the interactions of a group of peopleand their context starting from a given reality. A qualitative and descriptiveresearch approach was used. The findings revealed significant benefits forthe CIDE in terms of the relationship between the functions performed bythe secretarial team and those stated in the job profiles of administrativepositions. Among the conclusions, it was found that some of the tasks ofthese collaborators do not fall within the aforementioned profiles. |
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