From donation-based NPO to social enterprise: a journey of transformation through business-model innovation

Nonprofit organizations (NPO) have suffered from two interrelated bottlenecks: lack of funds and difficulties to grow and operate at scale. Business model innovation (BMI) has been found to be important to overcome those bottlenecks, but the extant literature is limited and lacks a solid empirical f...

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Detalles Bibliográficos
Autores: Reficco, E., Layrisse, F., Barrios, A.
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2020
País:Colombia
Institución:Universidad de los Andes
Repositorio:Séneca: repositorio Uniandes
Idioma:inglés
OAI Identifier:oai:repositorio.uniandes.edu.co:1992/47118
Acceso en línea:http://hdl.handle.net/1992/47118
https://doi.org/10.1016/j.jbusres.2020.01.031
Access Level:acceso abierto
Palabra clave:Business model innovation
Social entrepreneurship
Value creation
Platforms
Descripción
Sumario:Nonprofit organizations (NPO) have suffered from two interrelated bottlenecks: lack of funds and difficulties to grow and operate at scale. Business model innovation (BMI) has been found to be important to overcome those bottlenecks, but the extant literature is limited and lacks a solid empirical foundation. To explore this topic, we conducted a retrospective analysis of a single case study, tracking the evolution of an organization's business model as it went from being a traditional, donation-based NPO, to a dynamic sales-driven social enterprise (SE). As a result, the organization gained financial autonomy, scaled up operations and increased impact. Our findings add to the literature by identifying BMI change drivers and outcomes. We show how a platform-inspired business model can enhance value creation and value capture in a SE.