Managerial styles and their relationship with job satisfaction in information technology companies

The purpose of this paper is to identify and evaluate which managerial style prevails in the operational area of five IT companies and their relationship with the job satisfaction of their employees. For data collection, a questionnaire was applied to 120 participants, validating 110 responses. Ques...

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Detalhes bibliográficos
Autores: Grecco, Anna Beatriz Bezerra, Velázquez, Daniel René Tasé, Mastrapa, Lorena Hernández
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2021
País:Brasil
Recursos:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)
Repositório:Independent Journal of Management & Production
Idioma:inglês
OAI Identifier:oai:www.ijmp.jor.br:article/1363
Acesso em linha:http://www.ijmp.jor.br/index.php/ijmp/article/view/1363
Access Level:Acceso aberto
Palavra-chave:management styles assessment
job satisfaction
information technology companies
Descrição
Resumo:The purpose of this paper is to identify and evaluate which managerial style prevails in the operational area of five IT companies and their relationship with the job satisfaction of their employees. For data collection, a questionnaire was applied to 120 participants, validating 110 responses. Questions regarding the three factors of EAEG were integrated in order to identify the focus in which the leadership predominantly operates in these companies, and the five dimensions of EST were used to measure the level of employees satisfaction regarding each dimension evaluated. Descriptive statistical processing allowed to observe that the managerial style focused on the Task prevails, with an overall average score of vt = 4.11. As dispersion measures, the sample standard deviation (St = 0.39) and sample amplitude (At = 0.91) corresponding to this factor (Task) were calculated, respectively, showing that the values are very close to the average score. It indicates that there is uniformity between the scores for each item of the factor Task. It was found that 65 % of participants confirm the role of the leadership focused on the Task. The Satisfaction with the nature of work dimension reached an average score of vd = 5.09, showing employee satisfaction. The dimension Satisfaction with colleagues reached an average score of  vd = 4.34 indicating indifference on the level of satisfaction, whereas the dimensions Satisfaction with salary, promotions and leadership, reached averages of  vd = 3.87, vd = 3.70 and vd = 3.46, respectively, indicating levels of dissatisfaction. Finally, were highlighted some criteria as motivators for avoid turnover in organizations that contribute to the job satisfaction of these employees.