Dentifying Values of Students in Courses Postgraduate Distance: A Theoretical and Methodological Approach of Means-End Chains

The concept of value in studies of consumption proposes that customers seek satisfaction of their personal values which are the real determinants of consumer behavior. The objective of this paper is to identify the values of lato sensu graduate students of distance. We used the theoretical-methodolo...

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Detalhes bibliográficos
Autores: Oliveira, Alessandro Silva, Silva, Matheus Alberto Rodrigues, Vilas Boas, Luiz Henrique de Barros
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2011
País:Brasil
Recursos:Universidade Nove de Julho (UNINOVE)
Repositório:REMark - Revista Brasileira de Marketing
Idioma:português
OAI Identifier:oai:https://periodicos.uninove.br:article/12538
Acesso em linha:https://periodicos.uninove.br/remark/article/view/12538
Access Level:Acceso aberto
Palavra-chave:Distance Education; Laddering; Means and Chains.
Means-End Chains, Laddering, Educação a Distância
Descrição
Resumo:The concept of value in studies of consumption proposes that customers seek satisfaction of their personal values which are the real determinants of consumer behavior. The objective of this paper is to identify the values of lato sensu graduate students of distance. We used the theoretical-methodological approach of Means-End Chains theory and Laddering method of scheduling. Analysis of results indicate that students are interested in creating the conditions for the establishment of a family or to ensure decent conditions of survival, predominately how to ensure good schools for children, access to quality healthcare, home ownership and having a financial surplus for leisure activities. Figures on an individual level identified students that have the value "recognition" are motivated by personal success through demonstrating competence and social recognition. The value "enjoy life" awakens in people the desire to promote the gratification and personal pleasure andboth are related to social recognition, enjoyment, pleasure and self-realization, where the preferences are their own personal interests to the detriment of the collective.Doi:10.5585/Remark.V10i1.2214