Comportamento informacional na tomada de decisão: proposta de Modelo Integrativo

This thesis aimed to propose a theoretical-conceptual model to demonstrate the information flows in the processes of search and use of the information used by managers of micro and small enterprises (MSEs) in strategic decisions. The theoretical work was based on identifying information needs, seeki...

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Detalhes bibliográficos
Autor: Frederico Cesar Mafra Pereira
Formato: tesis doctoral
Estado:Versión publicada
Fecha de publicación:2011
País:Brasil
Recursos:Universidade Federal de Minas Gerais (UFMG)
Repositorio:Repositório Institucional da UFMG
Idioma:portugués
OAI Identifier:oai:repositorio.ufmg.br:1843/BUOS-8PGLKJ
Acesso em linha:http://hdl.handle.net/1843/BUOS-8PGLKJ
Access Level:acceso abierto
Palavra-chave:Fluxo informacional
Fontes de informação
Comportamento informacional
Processo decisório
Necessidades
Decisão estratégica
Micro e Pequenas Empresas
busca e uso da informação
Ciência da informação
Empresas Processo decisorio
Descrição
Resumo:This thesis aimed to propose a theoretical-conceptual model to demonstrate the information flows in the processes of search and use of the information used by managers of micro and small enterprises (MSEs) in strategic decisions. The theoretical work was based on identifying information needs, seeking processes and use of information models, as well as organizational strategic decision making models. The main methodological research approach used in the thesis was to study of the type 'formulator or exploratory', which allowed the construction and propose several models, which were consolidated into Integrative Model: information behavior for strategic decisions. As a test of this model, we conducted interviews with managers of MSE located in Belo Horizonte, Minas Gerais. The results show the applicability of the Integrative Model and constituent models, confirming the methodological procedures adopted in the thesis, both for the development of the Integrative Model and the search´s test.