Imagem de Loja, Nível de Preço e Justiça de Preço como Determinantes para Intenção de Recompra

The intention to repurchase is of great importance in the academic and business context and, for this reason, several researchers point out that there are gaps to deepen the knowledge about its antecedent constructs. Understanding the phenomenon that leads the consumer to have the intention of repur...

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Detalhes bibliográficos
Autores: da Fonseca, Douglas, de Lima, Vinicius Zanchet, Tartarotti, Lucas, Dzulinski, Ana Caroline
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2023
País:Brasil
Recursos:Universidade Regional do Noroeste do Estado do Rio Grande do Sul (UNIJUI)
Repositório:Desenvolvimento em Questão
Idioma:português
OAI Identifier:oai:ojs.revistas.unijui.edu.br:article/14230
Acesso em linha:https://www.revistas.unijui.edu.br/index.php/desenvolvimentoemquestao/article/view/14230
Access Level:Acceso aberto
Palavra-chave:imagem de loja
nível de preço
justiça de preço
intenção de recompra
Descrição
Resumo:The intention to repurchase is of great importance in the academic and business context and, for this reason, several researchers point out that there are gaps to deepen the knowledge about its antecedent constructs. Understanding the phenomenon that leads the consumer to have the intention of repurchasing a certain product and/or service is a key aspect for the success of companies. Therefore, the objective of the study was to analyze the impact of store image, price level and price fairness on repurchase intention in a supermarket located in Serra Gaúcha. The methodology used was a descriptive quantitative research. Thus, based on a survey of 223 consumers, it was identified that all proposed hypotheses were confirmed, showing a significant relationship with antecedents of repurchase intention. Thus, the results of the present study make it possible to reflect on some relevant contributions of the theoretical model tested in relation to repurchase intention.