Trust in relationships in business clusters

This study aims to integrate interorganizational relationships (both vertical and horizontal ones) through the perception of trust in businesses’ collaborative behavior. We will use as our empirical field the Brazi­lian furniture industry production clusters situated in the cities of Arapongas, Mira...

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Detalhes bibliográficos
Autores: Macedo, Roberta de Cássia, Martins, Ricardo Silveira, Rossoni, Luciano, Martins, Guilherme Silveira
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2017
País:Brasil
Recursos:Fundação Getulio Vargas (FGV)
Repositorio:Revista de Administração de Empresas
Idioma:portugués
OAI Identifier:oai:ojs.periodicos.fgv.br:article/71357
Acesso em linha:https://periodicos.fgv.br/rae/article/view/71357
Access Level:acceso abierto
Palavra-chave:Supply network
trust
interorganizational relationships
furniture industry
production clusters.
Red de abastecimiento
confianza
relaciones interorganizacionales
industria de muebles
clusters productivos.
Rede de suprimentos
confiança
relacionamentos interorganizacionais
indústria moveleira
clusters produtivos.
Descrição
Resumo:This study aims to integrate interorganizational relationships (both vertical and horizontal ones) through the perception of trust in businesses’ collaborative behavior. We will use as our empirical field the Brazi­lian furniture industry production clusters situated in the cities of Arapongas, Mirassol, Ubá and Bento Gonçalves. Data were collected through questionnaires which were administered in loco and analyzed using correlation analysis and the Granger causality test. Trust was analyzed in the benevolence dimen­sion and its relationship with commitment. Results demonstrated that there is causality in the horizontal relationship and that there is no causality in relationships between suppliers and clients, nor in rela­tionships between those and competitors. However, there is a strong correlation between trust in clients and horizontal relationships. Therefore, it was verified that the presence of trust in interorganizational relationships is independent and isolated, and not a permanent, routine attitude.