Proposal of the FinTech's Services Adoption Measurement Model

Y This study proposes a systematic literature review seeking: What factors influence the adoption of a fintech? From the selected database, 70% are works published in high-impact journals. The most used method was structural equation modeling to assess the development of theoretical constructions fr...

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Detalhes bibliográficos
Autores: Souza, Matheus Vieira de, Ribeiro da silva, Hermes Moretti [UNESP], Spers, Eduardo Eugenio
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:Brasil
Recursos:Universidade Estadual Paulista (UNESP)
Repositorio:Repositório Institucional da UNESP
Idioma:portugués
OAI Identifier:oai:repositorio.unesp.br:11449/218482
Acesso em linha:http://dx.doi.org/10.23925/2178-0080.2021v23i3.52064
http://hdl.handle.net/11449/218482
Access Level:acceso abierto
Palavra-chave:fintechs
consumer behavior
intention to use
adoption
Descrição
Resumo:Y This study proposes a systematic literature review seeking: What factors influence the adoption of a fintech? From the selected database, 70% are works published in high-impact journals. The most used method was structural equation modeling to assess the development of theoretical constructions from latent constructs. From the attitude factors adopted, the constructs of product design, social influence, privacy, trust, perceived ease of use, perceived as the primary constructs that influence the intention to use and adopt fintech services. In the end, a model for measuring the adoption of fintech services is proposed, which includes these constructs.