Ethical Leadership, Leader-Follower Relationship and Performance: A Study of a Telecommunications Company

Purpose: Analyze the influence of ethical leadership on the relationship between leaders and followers, as well as its consequences for individual performance, commitment to work goals, and organizational citizenship.Originality/Gap/Relevance/Implications: Although ethics in leadership is supposed t...

Descripción completa

Detalles Bibliográficos
Autores: Niemeyer, Jeane Rodrigues Lucena, Cavazotte, Flávia de Souza Costa Neves
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2016
País:Brasil
Institución:Universidade Presbiteriana Mackenzie (MACKENZIE)
Repositorio:RAM. Revista de Administração Mackenzie
Idioma:inglés
portugués
OAI Identifier:oai:ojs.editorarevistas.mackenzie.br:article/7401
Acceso en línea:https://editorarevistas.mackenzie.br/index.php/RAM/article/view/7401
Access Level:acceso abierto
Palabra clave:Ethical leadership. LMX. Individual performance. Goal Commitment. Organizational citizenship.
Liderazgo ético. LMX. Rendimiento individual. Compromiso con el objetivo. Ciudadanía organizacional
Liderança ética. LMX. Desempenho individual. Comprometimento com a meta. Cidadania organizacional.
Descripción
Sumario:Purpose: Analyze the influence of ethical leadership on the relationship between leaders and followers, as well as its consequences for individual performance, commitment to work goals, and organizational citizenship.Originality/Gap/Relevance/Implications: Although ethics in leadership is supposed to promote positive consequences in the work context, its association with performance and other relevant aspects in the business environment – such as the commitment to goals – has not yet been empirically studied. The present research contributes by filling this gap, therefore advancing the knowledge about the implications of ethical leadership in Brazil.Key methodological aspects: A survey was conducted in a multinational telecommunications company, with a sample of 161 store employees and 15 managers responsible for the sales units located in the city of Rio de Janeiro. The statistical analysis was done using the software SPSS, through multiple regression analyses conducted with the variables studied.Summary of key results: The results corroborate the benefits of ethical leadership. They show a positive association between ethical leadership and both the quality of the leader-follower relationships and employee performance.Key considerations/conclusions: The main contribution of this study is the presentation of evidence that ethics can have a positive influence in the quest for superior organizational results and productivity at work. Therefore, based on the findings, it is possible to recommend specific actions in leadership development programs, calling attention to the importance of discussing ethical dilemmas, behaviors, and models of practice.