The stakeholders‟ involvement in the process of building and maintaining a destination brand

A destination is a place that attracts visitors for a temporary stay to participate in tourism related activities or non- activities. Globalization, the increased number of travelers and the increased buying power have increased the competition between the destinations and the destinations have beco...

ver descrição completa

Detalhes bibliográficos
Autor: Antonsen, Inger Marie Nyvoll
Formato: tesis de maestría
Estado:Versión publicada
Fecha de publicación:2010
País:Brasil
Recursos:Fundação Getulio Vargas (FGV)
Repositorio:Repositório Institucional do FGV (FGV Repositório Digital)
Idioma:portugués
OAI Identifier:oai:repositorio.fgv.br:10438/6636
Acesso em linha:http://hdl.handle.net/10438/6636
Access Level:acceso abierto
Palavra-chave:Tourism
Destination marketing
Destination branding
Destination marketing organizations
Stakeholder management
Administração de empresas
Turismo
Marketing de destinos
Marketing de serviços (Turismo)
Turismo - Planejamento
Descrição
Resumo:A destination is a place that attracts visitors for a temporary stay to participate in tourism related activities or non- activities. Globalization, the increased number of travelers and the increased buying power have increased the competition between the destinations and the destinations have become more substitutable. It has been agreed that destinations can be branded as well as products and to be competitive it is getting common to brand destinations. Destination Marketing Organizations (DMOs) are responsible for the marketing of an identifiable destination. The purpose of this study is to present an exploratory study of how a destination marketing organization creates and builds a strong destination brand and how the stakeholders have been involved in the process. The study is done with a qualitative case study approach. The case study was chosen as the research method to make a detailed and intensive analysis of the research objective, in this case the destination brand of Brazil and its stakeholders.