Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB

This study aims to analyze the influence of job satisfaction on the organizational commitment of Borborema-PB's CRAS civil servants, being characterized as a descriptive research; to the media, a bibliographic research and a case study, with a quantitative approach. The study utilized instrumen...

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Bibliographic Details
Authors: Bianca Amorim de Oliveira, Cíntia, Fontes da Silva, Erika, Fontes da Silva, Filipe, Dália Paulino, Raissa
Format: article
Status:Published version
Publication Date:2018
Country:Brasil
Institution:Centro Universitário de Belo Horizonte (UNIBH)
Repository:Revista e-xacta
Language:Portuguese
OAI Identifier:oai:ojs.periodicos.uninove.br:article/7821
Online Access:https://periodicos.uninove.br/exacta/article/view/7821
Access Level:Open access
Keyword:Work satisfaction
Organizational Commitment
Public Servers.
Satisfação no Trabalho
Comprometimento Organizacional
Servidores Públicos.
Description
Summary:This study aims to analyze the influence of job satisfaction on the organizational commitment of Borborema-PB's CRAS civil servants, being characterized as a descriptive research; to the media, a bibliographic research and a case study, with a quantitative approach. The study utilized instruments developed and validated in Brazil to measure the satisfaction of the Work Satisfaction Scale (EST) and organizational commitment, the national versions of the three bases of commitment, conceptualized by Meyer and Allen (1990): Affective Organizational Commitment ECOA), Organizational Compensation Calculation (ECOC) and Normative Organizational Commitment (ECON) all scales of authorship of Siqueira (2008). The results revealed the level of server satisfaction with work and levels of satisfaction for each dimension, as well as the predominant organizational commitment in the institution. In general, the positive correlation between job satisfaction and the three bases of organizational commitment was verified.