Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB

This study aims to analyze the influence of job satisfaction on the organizational commitment of Borborema-PB's CRAS civil servants, being characterized as a descriptive research; to the media, a bibliographic research and a case study, with a quantitative approach. The study utilized instrumen...

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Detalles Bibliográficos
Autores: Bianca Amorim de Oliveira, Cíntia, Fontes da Silva, Erika, Fontes da Silva, Filipe, Dália Paulino, Raissa
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2018
País:Brasil
Institución:Centro Universitário de Belo Horizonte (UNIBH)
Repositorio:Revista e-xacta
Idioma:portugués
OAI Identifier:oai:ojs.periodicos.uninove.br:article/7821
Acceso en línea:https://periodicos.uninove.br/exacta/article/view/7821
Access Level:acceso abierto
Palabra clave:Work satisfaction
Organizational Commitment
Public Servers.
Satisfação no Trabalho
Comprometimento Organizacional
Servidores Públicos.
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spelling Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PBComprometimento organizacional e satisfação no trabalho: estudo com funcionários do CRAS de Borborema-PBWork satisfactionOrganizational CommitmentPublic Servers.Satisfação no TrabalhoComprometimento OrganizacionalServidores Públicos.This study aims to analyze the influence of job satisfaction on the organizational commitment of Borborema-PB's CRAS civil servants, being characterized as a descriptive research; to the media, a bibliographic research and a case study, with a quantitative approach. The study utilized instruments developed and validated in Brazil to measure the satisfaction of the Work Satisfaction Scale (EST) and organizational commitment, the national versions of the three bases of commitment, conceptualized by Meyer and Allen (1990): Affective Organizational Commitment ECOA), Organizational Compensation Calculation (ECOC) and Normative Organizational Commitment (ECON) all scales of authorship of Siqueira (2008). The results revealed the level of server satisfaction with work and levels of satisfaction for each dimension, as well as the predominant organizational commitment in the institution. In general, the positive correlation between job satisfaction and the three bases of organizational commitment was verified.Este estudo objetiva analisar a influência da satisfação no trabalho no comprometimento organizacional dos servidores públicos do CRAS de Borborema- PB, sendo caracterizado quanto aos fins, como pesquisa descritiva; aos meios, uma pesquisa bibliográfica e um estudo de caso, com abordagem quantitativa. O estudo utilizou instrumentos desenvolvidos e validados no Brasil, para medir a satisfação a Escala de Satisfação no Trabalho (EST) e para o comprometimento organizacional, as versões nacionais das três bases do comprometimento conceituadas por Meyer e Allen (1990): Comprometimento Organizacional Afetivo (ECOA), Comprometimento Organizacional Calculativo (ECOC) e Comprometimento Organizacional Normativo (ECON) todas as escalas de autoria de Siqueira (2008). Os resultados revelaram o nível de satisfação dos servidores com o trabalho e níveis de satisfação para cada dimensão, como também o comprometimento organizacional predominante na instituição. De modo geral, constatou-se a correlação positiva entre a satisfação no trabalho e as três bases do comprometimento organizacional.Universidade Nove de Julho - UNINOVE2018-12-18info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.uninove.br/exacta/article/view/782110.5585/exactaep.v16n4.7821Exacta; v. 16 n. 4 (2018): (Out-Dez); 93-1141983-93081678-5428reponame:Revista e-xactainstname:Centro Universitário de Belo Horizonte (UNIBH)instacron:UNIBHporhttps://periodicos.uninove.br/exacta/article/view/7821/5199info:eu-repo/semantics/openAccessBianca Amorim de Oliveira, CíntiaFontes da Silva, ErikaFontes da Silva, FilipeDália Paulino, Raissa2020-07-07T21:44:51Zoai:ojs.periodicos.uninove.br:article/7821Revistahttps://revistas.unibh.br/dcet/PUBhttps://revistas.unibh.br/dcet/oaiexacta@unibh.br||periodicosdeminas@gmail.com1984-31511984-3151opendoar:2020-07-07T21:44:51Revista e-xacta - Centro Universitário de Belo Horizonte (UNIBH)false
dc.title.none.fl_str_mv Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
Comprometimento organizacional e satisfação no trabalho: estudo com funcionários do CRAS de Borborema-PB
title Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
spellingShingle Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
Bianca Amorim de Oliveira, Cíntia
Work satisfaction
Organizational Commitment
Public Servers.
Satisfação no Trabalho
Comprometimento Organizacional
Servidores Públicos.
title_short Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
title_full Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
title_fullStr Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
title_full_unstemmed Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
title_sort Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
dc.creator.none.fl_str_mv Bianca Amorim de Oliveira, Cíntia
Fontes da Silva, Erika
Fontes da Silva, Filipe
Dália Paulino, Raissa
author Bianca Amorim de Oliveira, Cíntia
author_facet Bianca Amorim de Oliveira, Cíntia
Fontes da Silva, Erika
Fontes da Silva, Filipe
Dália Paulino, Raissa
author_role author
author2 Fontes da Silva, Erika
Fontes da Silva, Filipe
Dália Paulino, Raissa
author2_role author
author
author
dc.subject.por.fl_str_mv Work satisfaction
Organizational Commitment
Public Servers.
Satisfação no Trabalho
Comprometimento Organizacional
Servidores Públicos.
topic Work satisfaction
Organizational Commitment
Public Servers.
Satisfação no Trabalho
Comprometimento Organizacional
Servidores Públicos.
description This study aims to analyze the influence of job satisfaction on the organizational commitment of Borborema-PB's CRAS civil servants, being characterized as a descriptive research; to the media, a bibliographic research and a case study, with a quantitative approach. The study utilized instruments developed and validated in Brazil to measure the satisfaction of the Work Satisfaction Scale (EST) and organizational commitment, the national versions of the three bases of commitment, conceptualized by Meyer and Allen (1990): Affective Organizational Commitment ECOA), Organizational Compensation Calculation (ECOC) and Normative Organizational Commitment (ECON) all scales of authorship of Siqueira (2008). The results revealed the level of server satisfaction with work and levels of satisfaction for each dimension, as well as the predominant organizational commitment in the institution. In general, the positive correlation between job satisfaction and the three bases of organizational commitment was verified.
publishDate 2018
dc.date.none.fl_str_mv 2018-12-18
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.uninove.br/exacta/article/view/7821
10.5585/exactaep.v16n4.7821
url https://periodicos.uninove.br/exacta/article/view/7821
identifier_str_mv 10.5585/exactaep.v16n4.7821
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.uninove.br/exacta/article/view/7821/5199
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Nove de Julho - UNINOVE
publisher.none.fl_str_mv Universidade Nove de Julho - UNINOVE
dc.source.none.fl_str_mv Exacta; v. 16 n. 4 (2018): (Out-Dez); 93-114
1983-9308
1678-5428
reponame:Revista e-xacta
instname:Centro Universitário de Belo Horizonte (UNIBH)
instacron:UNIBH
instname_str Centro Universitário de Belo Horizonte (UNIBH)
instacron_str UNIBH
institution UNIBH
reponame_str Revista e-xacta
collection Revista e-xacta
repository.name.fl_str_mv Revista e-xacta - Centro Universitário de Belo Horizonte (UNIBH)
repository.mail.fl_str_mv exacta@unibh.br||periodicosdeminas@gmail.com
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