Brand attachment importance to corporate social responsibility causes adherence

This study examines the joint effect of brand-cause congruence, brand attachment, and attitude toward corpo­rate social responsibility (CSR) on the intention of consumers to adhere to causes sponsored by a brand. The results of two experiments suggest that when consumer attitude toward such causes i...

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Detalhes bibliográficos
Autores: Kamiya, Annaysa Salvador Muniz, Hernandez, José Mauro da Costa, Xavier, Agnne Karoline S., Ramos, Débora Beserra
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2018
País:Brasil
Recursos:Fundação Getulio Vargas (FGV)
Repositório:Revista de Administração de Empresas
Idioma:português
inglês
OAI Identifier:oai:ojs.periodicos.fgv.br:article/77592
Acesso em linha:https://periodicos.fgv.br/rae/article/view/77592
Access Level:Acceso aberto
Palavra-chave:Corporate social responsibility
brand attachment
attitude toward the cause
brand-cause congruence
experiment
Responsabilidad social corporativa
apego a la marca
actitud en relación a la causa
congruencia marca-causa
experimento
Responsabilidade social corporativa
apego à marca
atitude em relação à causa
congruência marca-causa
Descrição
Resumo:This study examines the joint effect of brand-cause congruence, brand attachment, and attitude toward corpo­rate social responsibility (CSR) on the intention of consumers to adhere to causes sponsored by a brand. The results of two experiments suggest that when consumer attitude toward such causes is less positive and atta­chment to the brand is low, the intention to adhere to a CSR cause is greater when the brand is congruent to the cause than when it is incongruent; if consumer brand attachment is high, the intention to adhere to the cause is the same, regardless of brand-cause congruence. On the other hand, if consumer attitude toward the cause is more positive, brand attachment does not moderate the effect of brand-cause congruence on the intention to adhere to the cause. The perception of persuasive intent mediates the influence of brand-cause congruence on the intention to adhere for consumers with low brand attachment, but not for those with high brand attachment.