Work process of Community Agents and mental health: health workers’s perceptions in a municipality in the interior of Ceará

Introduction: The role of the community health agent in Primary Care is fundamental, as it is the link between the community and the health team. In the development of work activities, these professionals face many challenges, which can generate frustration and hopelessness, causing psychological di...

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Detalhes bibliográficos
Autores: Costa, Idária Samira da Silva, Torres, Ana Carolina Souza, Bezerra, Maria Iracema Capistrano, Pires, Ronaldo Rodrigues
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2022
País:Brasil
Recursos:Universidade Federal de Itajubá (UNIFEI)
Repositório:Research, Society and Development
Idioma:português
OAI Identifier:oai:ojs.pkp.sfu.ca:article/25520
Acesso em linha:https://rsdjournal.org/index.php/rsd/article/view/25520
Access Level:Acceso aberto
Palavra-chave:Saúde Mental
Saúde do Trabalhador
Agentes Comunitários de Saúde
Atenção Primária à Saúde.
Salud mental
Salud del trabajador
Agentes de salud comunitarios
Atención Primaria de Salud.
Mental Health
Worker's health
Community Health Agents
Primary Health Care.
Descrição
Resumo:Introduction: The role of the community health agent in Primary Care is fundamental, as it is the link between the community and the health team. In the development of work activities, these professionals face many challenges, which can generate frustration and hopelessness, causing psychological distress. Objective: To understand the factors that generate mental suffering in the work routine of community health agents. Method: Qualitative research, using semi-structured interviews carried out between August and September 2020 with seven community health agents working in a Basic Health Unit in Iguatu- Ceará. The empirical material generated was transcribed and analyzed using thematic Content Analysis technique. Results: The work context generates psychological distress because it is permeated by pressure, demands, many impasses in the micro-area, accumulation of work and the challenge of being a resident, worker and user of health services in the same territory. Conclusion: It is necessary to plan actions to improve the work process of the community health agent, in order to reduce mental suffering and improve the quality of life of these workers.