Strategic people management actions to improve the provision of services to the public in the Municipal Council of the City of Xai-Xai
The present research aims to analyze the actions of the strategic management of people in the service to the public in the Municipal Council of the City of Xai-Xai. This research used qualitative, applied, and exploratory methods, operationalizing the document analysis. The procedures for monitoring...
| Autores: | , , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2023 |
| País: | Brasil |
| Institución: | Pontifícia Universidade Católica de São Paulo (PUC-SP) |
| Repositorio: | Revista Administração em Diálogo |
| Idioma: | portugués |
| OAI Identifier: | oai:ojs.pkp.sfu.ca:article/59576 |
| Acceso en línea: | https://revistas.pucsp.br/index.php/rad/article/view/59576 |
| Access Level: | acceso abierto |
| Palabra clave: | gestão estratégica formação desempenho organizacional strategic management training organizational performance |
| Sumario: | The present research aims to analyze the actions of the strategic management of people in the service to the public in the Municipal Council of the City of Xai-Xai. This research used qualitative, applied, and exploratory methods, operationalizing the document analysis. The procedures for monitoring employees in their activities allow for the investment of skills for effective integration into the operational dynamics of computer tools to support employee learning, especially for managing work teams in different control departments. The importance of strategic management for improving public service is characterized by the investment of organizational skills to master departmental areas and to modernize public service practices. |
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