WEB SCRAPING AND DATA SCIENCE IN APPLIED RESEARCH IN COMMUNICATION: a study on online reviews

Today web scraping presents itself as a valuable technique for obtaining insights from large databases such as those resulting, for example, from the interaction of users with the web and social networks, whose information would be difficult to collect and analyze using manual methods. . In this app...

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Detalles Bibliográficos
Autores: Tenorio de Farias, Marcello, Angeluci, Alan César Belo, Passarelli, Brasilina
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:Brasil
Institución:Universidade Federal do Tocantins (UFT)
Repositorio:Revista Observatório
Idioma:portugués
OAI Identifier:oai:ojs.revista.uft.edu.br:article/11741
Acceso en línea:https://sistemas.uft.edu.br/periodicos/index.php/observatorio/article/view/11741
Access Level:acceso abierto
Palabra clave:Avaliações online
raspagem de dados
web scraping
ciência de dados
comunicação
Midiatização
Comunicação
Internet
midiatization
comunication
mediatización
Comunicación
Descripción
Sumario:Today web scraping presents itself as a valuable technique for obtaining insights from large databases such as those resulting, for example, from the interaction of users with the web and social networks, whose information would be difficult to collect and analyze using manual methods. . In this applied study, the contribution of the development and use of a prototype tool for scraping data from online assessments made on Google Maps was demonstrated. The objective was to investigate how these assessments can influence the behavior of users of the platform. Among the results, it was observed that the reading and posting of evaluations caused reflections on opinion formation, motivations and critical sense in the users of the investigated Google Maps.