Innovative services in university library

Introduction: University libraries provide information services that need to be tailored to the needs of faculty, students and administrative staff. For this, purpose, the services are continuously undergoing remodeling. Verifying what is being published about innovative services and trends or what...

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Detalhes bibliográficos
Autores: Rossi, Tatiana, Cândido, Ana Clara, Pazmino, Ana Verónica, Vianna, William Barbosa
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2020
País:Brasil
Recursos:Universidade Estadual de Londrina (UEL)
Repositorio:Informação & Informação
Idioma:portugués
OAI Identifier:oai:ojs.pkp.sfu.ca:article/38480
Acesso em linha:https://ojs.uel.br/revistas/uel/index.php/informacao/article/view/38480
Access Level:acceso abierto
Palavra-chave:Information services
Library services
Service innovation
University libraries
Servicios de información
Servicios de biblioteca
Servicio de innovación
Bibliotecas universitarias
Serviços de informação
Serviços de biblioteca
Inovação de serviços
Bibliotecas universitárias
Descrição
Resumo:Introduction: University libraries provide information services that need to be tailored to the needs of faculty, students and administrative staff. For this, purpose, the services are continuously undergoing remodeling. Verifying what is being published about innovative services and trends or what has been offered in other libraries is one aspect to follow. Objective: To identify the innovative services being published and provided in Brazilian university libraries. Methodology: Bibliographic research was used in the BRAPCI and SciELO national databases and documentary research in the library sites of the ten best Brazilian universities and ten most innovative universities. Results: It was observed that most of the retrieved studies area in the Information Science recovered do not address innovation purely and that few services can be identified as innovative in the Brazilian libraries researched. Conclusions: It was verified that university libraries are promoting innovation in their information services, which is possible through partnerships, new ideas, staff training and collaboration, development and / or acquisition of tools and equipment.