Lean Six Sigma in the Logistics of the Loading Process of a Paper Mill

Customers are each day more demanding with costs reduction, sustainability, quality improvement and shorter lead times. Since logistics operation is involved in every step of the chain, it becomes an important asset for companies to win market share. Seeking to attend the organizations and customers...

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Detalhes bibliográficos
Autores: Linares, Marina Langoni, Christo, Eliane da Silva, Costa, Kelly Alonso
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2019
País:Brasil
Recursos:Centro Universitário de Belo Horizonte (UNIBH)
Repositório:Revista e-xacta
Idioma:inglês
OAI Identifier:oai:ojs.periodicos.uninove.br:article/8520
Acesso em linha:https://periodicos.uninove.br/exacta/article/view/8520
Access Level:Acceso aberto
Palavra-chave:Six Sigma
Lean Manufacturing
Logistics
Production Control.
Descrição
Resumo:Customers are each day more demanding with costs reduction, sustainability, quality improvement and shorter lead times. Since logistics operation is involved in every step of the chain, it becomes an important asset for companies to win market share. Seeking to attend the organizations and customers’ needs, Lean Six Sigma methodology could bring benefits to logistics services. Aiming to study those benefits, this article presents a case study about the interaction between the LSS and the loading process in a paper mill located in Brazil. The site had already adopted the DMAIC method in the manufacturing areas, but not in the service ones, which made it easier the implementation, guaranteeing the support and involvement of management. In the end of the study, it was possible to notice several benefits in implementing the LSS, as reduction of 32% of cycle time and 43% of performance improvement.