ORGANIZATIONAL SUPPORT, SOCIAL SUPPORT, AND TURNOVER INTENTION IN BRAZILIANS IT PROFESSIONALS

This paper explores the influence that organizational support and social support has on the turnover intentions of information technology (IT) professionals. Through quantitative approach, the research applied the Perceived Organizational Support and Turnover Intention scales. The data were submitte...

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Detalhes bibliográficos
Autores: Souza, Maria Deise, Sant’Anna, Anderson de Souza, Diniz, Daniela Martins
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2023
País:Brasil
Recursos:Pontifícia Universidade Católica de Minas Gerais (PUC Minas)
Repositório:Revista Economia & Gestão
Idioma:inglês
OAI Identifier:oai:ojs.periodicos.pucminas.br:article/27971
Acesso em linha:https://periodicos.pucminas.br/economiaegestao/article/view/27971
Access Level:Acceso aberto
Palavra-chave:Organizational Support
Social Support
Turnover Intention
IT Professionals
Suporte Organizacional. Suporte social. Intenção de rotatividade. Profissionais de TI
Descrição
Resumo:This paper explores the influence that organizational support and social support has on the turnover intentions of information technology (IT) professionals. Through quantitative approach, the research applied the Perceived Organizational Support and Turnover Intention scales. The data were submitted to descriptive statistical analysis and bivariate correlations, with the findings indicating that the perception of support has a significant and negative correlation with turnover intention. The more positive the perception of support, the less professionals want to leave the organization. The data also reveal that Performance Management, Compensation and Development Policies, Management and Leadership Style and Social Support have a negative influence on turnover intention. In contrast, Workload has a positive influence. Despite turnover intention being a phenomenon of multiple causes, the conclusion is that organizational/social support and its dimensions are important influencing factors on decisions regarding professional evasion.