Analysis of the online public opinion on the web platform TripAdvisor on Spain&apos

[ES] Industrial reconversion or changes in the economic model led to the closure of important mining centres, with severe consequences for the surrounding population. The abundance and richness of their industrial heritage has led to the creation of museums and mining parks, with different orientati...

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Detalhes bibliográficos
Autores: Soto Rumiche, Marco, Rodríguez Marín, Francisco
Formato: capítulo de livro
Fecha de publicación:2024
País:España
Recursos:Universitat Politècnica de València (UPV)
Repositorio:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
Idioma:inglés
OAI Identifier:oai:riunet.upv.es:10251/208119
Acesso em linha:https://riunet.upv.es/handle/10251/208119
Access Level:acceso abierto
Palavra-chave:Mining park
TripAdvisor
Industrial heritage
Sentiment analysis
Descrição
Resumo:[ES] Industrial reconversion or changes in the economic model led to the closure of important mining centres, with severe consequences for the surrounding population. The abundance and richness of their industrial heritage has led to the creation of museums and mining parks, with different orientations and degrees of ambition. Converted into tourist products, they are visited in very disparate numbers. It is more difficult to know how visitors receive this experience, whether on social networks or on the Trip Advisor platform, which specialises in this field. This article analyses the sentiment of these visitors using a novel methodology and computer applications.