Can free-shipping hurt online retailers?

In this paper, we investigate optimal pricing strategies for an online grocery retailer that derives its profits from delivery fees and grocery sales. We base our theoretical framework on the well-established work of Schmalensee (Bell Journal of Economics12(2), 445–466, 1981) in two-part pricing, wh...

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Bibliographic Details
Authors: Gil, R. (Ricard)|||/items/b4e033fc-53ca-49b3-9986-2af37638442d, Korkmaz, E. (Evsen)|||/items/e0030651-3387-4178-ba06-89a7fd71818c, Sahin, O. (Ozge)|||/items/ddc234b4-3904-4419-ae24-419dd796990e
Format: article
Publication Date:2020
Country:España
Institution:Universidad de Navarra
Repository:Dadun. Depósito Académico Digital de la Universidad de Navarra
Language:English
OAI Identifier:oai:dadun.unav.edu:10171/117053
Online Access:https://hdl.handle.net/10171/117053
Access Level:Open access
Keyword:Metering
Price discrimination
Online grocery sales
Description
Summary:In this paper, we investigate optimal pricing strategies for an online grocery retailer that derives its profits from delivery fees and grocery sales. We base our theoretical framework on the well-established work of Schmalensee (Bell Journal of Economics12(2), 445–466, 1981) in two-part pricing, while allowing for repeat purchase occasions. We derive testable implications that we take to data using a unique dataset detailing transaction information from an online grocery retailer in a Western European country. We find that an increase in the number of deliveries is associated with a greater-than-proportional increase in grocery sales, implying that preferences for deliveries and groceries are negatively correlated. Therefore, counter to the current popularity of free shipping, the observed strategy of discounting groceries and charging high delivery fees appears to be optimal in our empirical setting.